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September 2023 by Helmut Koechl
Incompetent and rude. First, the girl behind the counter had to someone else to walk her through trying to reset our 4 week old phone. After that didn't help, we where basically told that since we purchased the phone at a different location, they wouldn't help us.
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August 2023 by Rabia Lockard
This place I'd great the manager was extremely helpful and she knew the profgb
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April 2023 by Hermelinda Guernsey
Very helpful, 2 young ladies help solve my problem. Very friendly & knowledgeable, I am a senior citizen, they offered me a chair to sit down. I was impressed .
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December 2022 by Juan Ortiz
Very professional and informative on current phones/accessories
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November 2022 by ibennett63
Great customer service. Thanks!
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October 2022 by Papichulo913 Marcus
Waited outside store for 44 mins for hand written notice on door stating will return in 30 mins
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June 2022 by Taylor Haralson
What's the point of having a store with 10 phones 1 is out of stock and only having 3 turned on? Plus you can't even hold the phone to see if you like it. Oh can you open a box for me. Not tell you purchase it. They need to bring the headquarters in Roeland park back(best store ever with 50 options)
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March 2022 by Sheryl Kincaid
They are amazing are very helpful and friendly. And driven to get things done. They go the extra mile to help get u a phone .
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October 2021 by Izzy Isabell
Not even a one at this point. Purchased a phone online and they couldn't activate it. Talked to customer service number for over 20 minutes just to realize they couldn't activate it remotely either. I have paid upgrade fee and activation fee...still no phone. I am a customer of well over 10 years. Told me that I couldn't even buy a phone in-store. Basically said that my money was no good there. They told me my account was froze and I'd have to call back customer service to figure that part...Four lines on this account, may not see another red cent out of me.
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May 2021 by Cecily Harris
NO HELP, SUCKS and the rep was EXTREMELY RUDE!!!
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April 2021 by Marie Thompson
Never been there
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March 2021 by Desiree McBride
Paola at store#332 was very pleasant and helpful for when I getting my dad phone
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February 2021 by Bob Jackson
The employees do not know anything about product nor anything about sales service very their poor with very poor Looking for a new Carrier now tired of dealing with these places that do not understand the customer
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November 2020 by Pammie Hadley
Not happy
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October 2020 by kimberly garcia
Paola is the store manager and was very helpful and nice. She will get you set up the right way.
