CVS Pharmacy® in KANSAS CITY is a reliable destination for managing pharmacy, health, and wellness needs. With convenient 7-day-a-week operations, customers can easily access prescription refills, vaccinations, personal care items, pet supplies, and healthier snack options. The store offers valuable savings through weekly deals and the ExtraCare® rewards program, as well as time-saving options like same-day delivery and free in-store pickup. The staff is widely praised for their friendly and helpful demeanor. The manager, Susan, is described as always being friendly and accommodating. Debra, a favorite employee, is noted for her exceptional service and problem-solving skills. While the pharmacy may occasionally be understaffed, the team is said to do their best to assist customers. Overall, CVS 4645 Shawnee Dr. is a go-to choice for the local community, offering a pleasant shopping experience and reliable health services.
Great Customer Service at this CVS on Shawnee Drive. Kansas City KS. Someone actually greeted me, asked if she could help, then reminded me to check for coupons before I checked out, and she offered to ring up my purchases. She didn’t tell me to use the Self-check out. Not that I would have minded using the SCO, I... read full comment
December 2025
The staff is very delightful and kind..The store is very clean
June 2025
My order was complete and ready for pickup. The clerk was friendly and professional. The store is clean and organized and I found the additional items that I needed.
