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February 2024 by Breanna Randol
Time and time again I have been so grateful for the kind employees that work at this location. I was recommended the perfect set of tires for my vehicle and with the various encounters on the roads I have developed hazards in my tires. Each time they were helpful to get me back on the road and worked with me to make it affordable. Today I must have went through a construction zone and picked up a large screw that gave me a slow leak but would have inevitably left me with no air by the time to leave for work. With 30 minutes until closing, I gave it a shot. I was greeted with smiles and the kind reassurance that my tire would be looked at. Spoke with Tyler about the tires and the screw and within a short time my car was in the bay being fixed. Ahmed gave me an update shortly after that and told me that the fix was all taken care of. I am so grateful for always being treated wonderfully. I see those employees always working above and beyond and always enjoy in, even if it is not in the best circumstances.
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February 2024 by Scott Hughes
This shout out is for Christopher J L. The wait was a little long for my appointment but no worries at all! Christopher checked on me and assured me things were moving. He went above and beyond for just a 2 tire replacement. Service was excellent and tires look great.
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February 2024 by m “mp418” p
Extremely disappointed. I had a flat and needed to get back on the road. They were dismissive of my schedule and didn't seem to care. They were unable to get my tire size so i had my wife pick one up and drive it 30 minutes over. I was told if she didn't get there before my name was called they were going to push me back several more hours. They finally get me in and mount the new tire without checking the rim. The rim is bent and wont hold air. They say there nothing they can and the guy tells the technician to rush my car back into the parking lot because they don't have time for this, as if im not even there. I had to lay on the ground in the wet parking lot in a $300 coat in the freezing cold and hammer the bead down so it would hold air. I ended up cutting up my hands because the car sits low and i kept hitting the asphalt with my knuckles. They charged me $50 to mount a new tire on a bent rim and not balance it. I didn't feel like wasting any more time over $50 so i just paid and left. luckily i made it to me appointment on time no thanks to discount tire. Where i live Tesla will just bring a tire and rim to me and swap it out roadside but that's not the case in this area. Long story short they see customers as an inconvenience and customer service is what you would expect with that culture in place.
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February 2024 by Mujahid Amro
These guys are idiots. Hands down some little punks. I have 3 different sets of wheels, i buy new michelins every year for my both cars because im on the road alot so run through tires. After the most ignorant Interaction today. No sir! Ill spend my money elsewhere
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January 2024 by Elizabeth Coggins
Amanda is amazing and efficient and really took care of me and my vehicle. 10/10 recommended
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January 2024 by Nick
Just tried to get a tire repaired. Refused to repair a tire without building an account. It's a tire repair. I could have done it in the amount of time I waited only to be told I need an account. So tired of this type of business model.
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January 2024 by Grace Peters
Super nice employees, great service
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January 2024 by Georgia Roberts
Always so helpful
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January 2024 by Philippe Dahan
Fast, flexible and reasonably priced.
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January 2024 by Rick and Jess Godwin
Great products and staff! I drive 150 miles per day, so I tend to visit this place more than most. Always had prompt service from friendly, honest staff.
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January 2024 by Antonio “TonyG” Garcia
Awesome service! I had a emergency on my way to the airport and they were a huge life saver in getting me back on the road and to the airport.
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January 2024 by Jack Tillery
Always great service and great products. I've been a customer for many years and now my adult children benefit from the fantastic service.
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January 2024 by Austin Alexander
In and out in 15mins. Making an appointment definitely is the best idea here. Everyone loves this place and they are busy!!
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January 2024 by Emily Vice
I was helped by Andru. He was super helpful and informative. If I ever have issues I’m definitely coming to discount tire.
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December 2023 by Kristopher Thomas
The staff at this location are notably supportive and accommodating. However, I experienced a situation where, a year ago, I was recommended and sold the most affordable tires available, which unfortunately did not come with a warranty. This became a significant issue when I had to replace all the tires within a year. Recently, I discovered that for an additional $20 per tire, I could have purchased tires with a 50,000-mile warranty. It’s important for potential customers to be aware of this to make more informed choices.
