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June 2023 by V
Excellent customer service very helpful and friendly staff
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June 2023 by Hannah Blaisdell
Vianey and Nina always greet me warmly and make my banking experience go smoothly when I visit this branch. I had different questions about opening a new savings account and Nina was very helpful explaining everything to me which was really refreshing since I had come to FFB because my Chase account had a bunch of fraud on it. I had a lot of anxiety about opening a new account since I had my previous bank account for almost 17 years but the people at this branch really made my experience amazing.
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June 2023 by Mellissa Shriver
It’s a rare thing to discover a bank that genuinely cares about the people it serves and First Federal is that kind of bank. They’ve always shown me kindness, respect, and a friendly smile. I can’t recommend them enough for all your banking needs!
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June 2023 by V G
Excellent customer service very helpful and friendly staff
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June 2023 by Sullivan Henriquez
Staff is really friendly and helpful.
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December 2022 by richard bryant
Great people and family friendly.
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December 2022 by Jesus Herrera
Great customer service. Staff is friendly and helpful
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December 2022 by Bibi
Great customer service
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February 2020 by Destiney Carr
They're so warm and welcoming, they're all very nice and easy to talk to. I love this bank.
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August 2019 by Paul Bojeck
With out a Doubt This is the finest Banking Institution that i have ever been associated with.Gynon Brown diffinitly Knows her job.Melissa has really bent over backwards for me and little Gabby is just a pleasure to be around.Im forgetting a couple of themand Im sorry.So happy to have found. Them.Not just bankers but they are my Friends
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August 2019 by Nancy C.
The local staff is friendly and helpful. We are alerted to any possible fraudulent charges, which we greatly appreciate. My husband and I have both Kasasa Cash® free checking and Kasasa Saver® savings accounts with nice interest rates on both. Many financial institutions pay no interest on checking. This is one reason we moved all of our banking needs to First Federal Bank of Kansas City. We receive refunds on ATM fees nationwide, there is no minimum balance required, and we have unlimited check-writing privileges. We often recommend First Federal to others. Thank you for all that you do!
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March 2019 by Rebecca Basham
These girls Rock!!
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September 2018 by Jim Brogan
Now that I've closed three account, here's the review..... the worst bank I've ever dealt with.... considering they home my house loan, I thought I works get the same wonderful service.... immediately upon opening I was told I would have trip wait to get my bursting need debit card. After three weeks of waiting, I was told it was never ordered and no explantation as to why or an expedited service since it was their fault. Theirs no centralized number to cal for help. You have to cal the branch you set the account up in. "Sorry, your rep is on vacation so you'll have to wait until she returns" . They don't transfer over the phone even though you have no checks, no debit card and you can't set up on line immediately. It took a week and then find out they mail you the pass code to get on. After do bright closing the accounts, I was charged for closing therm. I spare the direct deposit nightmare worth this back. Good evidence first federal.....
