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October 2023 by Brendan Wade
Brought in a pair of pants from online. I tried another size and liked it better in store. I bring both up to the counter to do an exchange and the cashier advises I can’t do an even exchange, they would have to return the item purchased online, and purchase the in store item for the much pricier in store price… for the same EXACT item I already purchased.I have never been to a clothing store before until today that has pulled something like this, most clothing stores across America will zero out the transaction and do an even exchange for you because you’re exchanging the SAME EXACT item. I don’t recommend this location because they are in the business of penny pinching customers and providing inconvenient, terrible customer service.The cashier also had an attitude. I asked a couple of questions about their process and the cashier seemed to think I was being unreasonable for being confused about a clothing retailer not doing even exchanges.
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September 2023 by Nanette Wolf
The employees were friendly and helpful. The store was beatly organized and clean.
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June 2023 by Michael Donhauser (Mike van Dee)
Thats nice
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September 2022 by A.K.
Nice, clean store with a nice variety of clothing, displayed really well They close too early and they close the dressing rooms 30 minutes before the store closes so you have to get there early. I took off a star for that. Otherwise, top notch.
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May 2022 by Taevy M Gillispie
Disappointed is an understatement, you guys had clothes in the colors I wanted but it seemed like half the items in the store were only XS or S. Large and XL should be just as mandatory too.. You lost business because of this. I planned to spend a lot of money at this establishment but the lack of sizes RUDE! We spent over 30 minutes in the store, no employees greeted us & we left disappointed.
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March 2022 by Craig D
The store has a large inventory. One good thing was a lot of markdowns , clearance & sale discounts. Some of the items may not have the size you need. Was able to find some good deals. Noticed some items here were nit available at other Forever 21's in different states.
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February 2022 by Kimberly A
Nice, clean store with a nice variety of clothing, displayed really well They close too early and they close the dressing rooms 30 minutes before the store closes so you have to get there early. I took off a star for that. Otherwise, top notch.
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February 2022 by Mohsen Fatemi
The quality of clothes are good.
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September 2021 by Tracy Brown
Great place, great clothes!
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May 2021 by Bishop Dubois
Great apparel
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October 2020 by Lori McCarter
Went in to shop, unmasked, was greeted by multiple employees who said nothing. After at least 30 minutes of shopping I was confronted by someone asking me to put on a mask. Wish these stores would understand not everyone CAN wear a mask. How about if someone walks in without one, assume they are exempt!! Stop being a maskhole! Shop over at Buckle, had NO issue there!
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June 2020 by Rae
Not for older women in my opinion the younger ladies would do much better there looking for outfits.
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June 2020 by Michelle Barnes
I never went into Forever 21...I believe they are closed.i hate these tracking!
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May 2020 by Madelyne From Mochi
Google said this location was open. We called the store and there was no voice machine message saying they were closed. A sign on the doors said “we’ll re-open march 30 and it’s may 15 and the doors were locked. Extremely disappointed, this store should have done more to communicate to customers. I won’t be coming back any time soon.
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January 2020 by Valerie Durham
They had 60% salenbut not too much of things that people would want.