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January 2024 by Marilyn Richardson
The site was disorganized and the facility downtrodden. No service at all.Certainly not the tradition of the Plaza. Employee failed to ring up all the items and we got home without 2 of them. Won't return.
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August 2023 by Michelle Herbert
Went to the store in the plaza with my niece. The help wasn’t good at all. However the prices were great. We enjoyed it. Cute stuff
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July 2023 by Sarah Gillum
I went to the plaza KCMO store looking to find a very specific top for a good friend. Ethan was so incredibly kind and diligent in helping me to find what I needed even though it ended up being a very time consuming task. I honestly don’t remember the last time if ever I had such good customer service. Thank you so much Ethan! She was thrilled when I gave it to her and to hear the journey it took.
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May 2023 by kobe tran
My best friend found the perfect denim jacket here.
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April 2023 by Rynesha Simpson
Love my job it’s good place to shop and work in
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March 2023 by steph J.
Sooo I usually go (to a store that will not be named) up the street, decided to go here instead. SO glad I did. I was looking for a few things, killing some time. I walk in, the Mgr had on a hoodie I bought at another location but w/ matching pants!! ?? Luckily they had one pair left that Chris helped me find.. In my size!✨They were doing inventory so Brandon gave me dibs on some suuuper cute sets. I go where my shmoney is appreciated and this is it. The clothes, but most importantly the staff and customer service, impeccable!! Truly enjoyed my experience.. Go here!!! Shop here!!
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March 2023 by Ashden Prine
Was shopping here with a friend and we were treated extremely disrespectfully by the management.
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February 2023 by Desiree Agne
Went to forever 21 and V was so helpful and nice. I’ve never had that great of an experience at this location but V 100% changed my attitude! They were amazing!!!
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December 2022 by maddi ann
staff wasn’t helping much, just really talking with one of another and not the best clothes
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August 2022 by Taylor Henderson
Austin is the best!! We visited from out of town and he made our shopping experience great.
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July 2022 by Shelby Mabery
So, they don’t sell anything over a Large here, just FYI
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June 2022 by Dylan Sone
Felt like a kid again trying different clothes, ended up buying a straw hat made for women but who cares because I liked it.
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May 2022 by Kelsi Sorensen
love the staff, love the clothes. it’s just SO hot and uncomfortable. i didn’t want to spend more than 5 minutes there. i feel bad for the workers.
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May 2022 by Wendy Miya
No plus size section like advertised. Cute ambiance though.
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March 2022 by Iliana Colston
My 5 stars are for the employee at this location named Ethan, when I was checking out I wanted a second item( I already had one in my size and one color, could not find same item in a different color and also my size, they only had a way bigger size that definitely would have not fit) Ethan offered help and even took me to where the item I needed was. He was super friendly and helpful! Thank you Ethan!?
