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December 2023 by Jackie Dotson
Large, outlet GAP with a nice variety of clothing and accessories. The store was clean and well organized making it easy to navigate through it. The staff were friendly during my visit and helpful, when needed. Checkout was quick and easy too. Good store.
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October 2023 by Gregory Ramirez
Some good prices after discounts
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May 2023 by Bailey Ostrom
The staff is helpful, and the lady who checked me out was kind enough to check the remaining balance on my gift card. I found this shirt that was originally $29.99 but thanks to my rewards i was able to buy it for a MUCH cheaper price. I will DEFINITELY be back here again soon! I would HIGHLY recommend Gap Factory over Gap simply because you can find a lot of better deals.
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May 2023 by Alyssa Smith
Found more then I though I would, they have tons of summer clothes! Deducted one star bc some stuff felt a little pricey, a pare of shorts I got were 50 bucks. That might be the cheapo in me talking though. Love this place and will be comming back soon
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January 2023 by Jessica Matthews Tindall
Loved it! Great selections! Friendly and helpful staff! Unbelievable prices! I will be happy to return!
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December 2022 by Jeff Griffin
The gap to Old Navy is like Target to Walmart.
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December 2022 by Cynthia Wamboldt
Lots of great prices on lots of clothes. Service is quick and courteous!
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September 2022 by Kimi T
Friendly people, clean store. I went in looking for one specific thing and found it easily. We need more Gap Outlets, in St. Louis specifically if you're listening, Gap.
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September 2022 by Heather Autem
I had ordered some items online only to find I needed to return for a larger size. Kristine made it super easy to return and order the new items. She even reminded me of the Gap cash I most likely had earned and made sure I applied it to my next purchase. When I rethought a few other items purchased in-store the same day, I called and spoke to Iris who assured me they had the information in the system even though I had lost my receipt. She helped my anxiety considerably over the phone. Upon my return to return those assured receipt items, I had the pleasure of working with Ayanna and Antionette, both of whom had top-notch customer service and went the extra mile to make sure my items were refunded to their original tender. I can't say enough about the ladies mentioned herein. They were/are/always will be my favorite associates at Gap Factory! Hope they see this and are given commendations in their employee files!(Service received on 9/3/22 @ 4:30pm)
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June 2022 by Elizabeth Monique
Good prices and good quality clothes
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April 2022 by Shawn
The staff at this store was amazing and even though we were not able to find what we were looking for the manager was super helpful in recommending other stores in the legends area that may accommodate our needs.
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November 2021 by Ed Thor
Had the worst discriminating experience with the level of customer service this store has to offer. Bunch of rogues run this store under another rogue manager named Paul. When I had an issue with couple of items , I brought them to the manager Paul’s attention and his arrogant body language and his statements were very discriminating. Just because we have color to our skin , just because we r immigrants , that doesn’t mean we r ur slaves. People like u shouldn’t be in a business like this who continue to discriminating us. I’ll report him to corporate.
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August 2021 by Marina Enclarde
They do a good job of keeping all the items organized and not mess.
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August 2021 by Byong Lee
I'm not interested in anything there. I'm eyes shopping.
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June 2021 by Lamont Price-Goudeaux
I've never really shopped at The Gap like that before. Since I've been coming in to this location, I've gotten some nice outfits and really good customer service. The staff is pretty help when trying to find things and make great suggestions.
