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February 2024 by Ann J.
I found a Gucci purse with no price tag on the shelf today. I went to customer service to see if I could get a price on it. No one was there. I saw a young lady fast walking by me and asked if she worked there since I couldn't see her vest due to the large sweater she had on and waist long hair covering everything. Her response 'I have a vest on don't I?' as she kept walking on by. I turned around to look at her and she decides to ask if I wanted something. I requested a price on the purse. She took the purse and went through the staff doors supposedly to check on it. She came back out and told me it wasn't for sale all the awhile never stopped walking. I found her rude. I won't be coming back to this store for a long time. I usually enjoy coming here to just look around for finds. I'll go elsewhere.
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February 2024 by irene rosado
If you are not investing in merchandise because is donated, why the stuff is more expensive that it will be brand new?Shoes for $50?Why do you want to make so much profit for something you got for free?The motto of the company is not being valued.
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February 2024 by Jorge Cabral
Very unpleasant cashier was very Racist with comments towards us we don’t appreciate this kind of behavior, No customer should go thru that
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November 2023 by Gerrad Grant
A homeless lady that is dying from leukemia, came before opening time. Somehow the doors were unlocked and the STORE MANAGER said we are closed. She told her story and added she was catching the bus somewhere and peed her pants and needed a change of clothes. The manager turned her away and said we can't help we are closed. I thought that's what this organization is for???? People genuinely in need, it's all about profit. Help the people that need it. The people who donate to your business would be dumbfounded by your response and lack of empathy. Don't know the manager name, he is SHORT, FAT, and has a big beard. Step your game up Sir and stop thinking about your bonus.
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October 2023 by Jenna Weeks
Tried to drop off a nice dresser with a drop down desk drawer and they refused. Just missing handles. However when you walk inside the clothes are dirty and worn, yet way overpriced. Don’t waste your time trying to drop off furniture that’s not basically brand new. And don’t waste your time shopping, try hillcrest thrift in parkville
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September 2023 by Jennifer L.
Clean, friendly, large store with So many clothes (mostly clothes) to choose from and all in very great condition!
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September 2023 by Sarah Wilkins
This by far is the best THRIFT shop in Kansas City they are not over pricing their inventory and won't brake the bank when shopping here I'm glad to have come across this wonderful place thank you for keeping your prices down and being a real thrift store
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July 2023 by Rukhsana S.
I like going there nice store and lots verity to see I love going every week I recommend to other too
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May 2023 by Jason Smith
Today was the second visit in a row where there was no one at the registers to check people out. Three people ahead of me standing waiting for someone, anyone, to help them pay for their purchases. I finally put my selected items down and walked away empty handed. I won’t be back.
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May 2023 by Precious Good
Terrible prices and clothing. Everything is so worn and used it should be in the trash. Not even for a dollar would I buy some of these clothes.
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May 2023 by Nicole S DeVriendt
They have so many items to choose from. Very large store. Employees are friendly. Some of the prices are very high for a thrift store. Items are put out daily. You never know what you will find.
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April 2023 by Beth White
Store management needs a change and I am not talking about the sweet blonde lady with glasses I think her name was Len. When I was here the other week, I witnessed personnel fighting in front of customers. Going here is not advised because the selection is limited and they sell half of their merchandise online. An ex-employee informed me that the establishment's round-ups are used as tax deductions rather than benefiting the community and helping people seek jobs as Goodwill missions claims. The worker I'm referring to retired last year. The staff is friendly and sweet, however they should look for a new job because this establishment forbids them from being seen. I hope something changes soon so the company doesn't lose all of its hard workers.
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March 2023 by Dakota Smith
Prices are good but selection for men has always been very sparse.
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December 2022 by Kristin Kandt
O.m.g. At first, this place does not look like it has much to offer when walking in - is small, maybe could be a little cleaner and selection looks limited - it's not big, bright and shiny like Savers, for instance. But once you start looking - there are treasures to be had. And the prices - wowowowowowo - can't beat them! I found great clothes, glass items, stuff animals for my relatives (and one for me lol), purses, and one pair of shoes, as well as a huge piece of signed art - all for 35. I will never shop retail - I will always come here first. This was so unexpected. You really do have to look - a casusal browse and you will be disappointed and miss out on their stuff - as you have to really look at the racks and some of their stuff. It took me several walk throughs to realize they had more than I thought and I had to make myself leave so as not to hoard stuff home. The staff there was no very nice, too. I can not say enough. Nicest two young women there the day I went that you will ever meet. They worked on prices and talk to you and will help you with anything. I had the best experience here - really and truly. It was a wonderful shopping experience and I will definitely go back. One of kind things for sure. Best thing is that what you buy - all your money goes to charity. This is obviously not true for Savers which is profit. So it's a win-win here. Definitely coming back.
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November 2022 by Leanna M.
I've stopped into this occasion a few times lately and found some absolute gems of clothing and home items. Every time I stop in, I'm drawn to how friendly and outgoing the GM is. She is always at the front helping customers with a huge smile and infectious attitude. I can tell by the way she interacts with her employees and customers that she is an awesome boss to work for and treats everyone with respect. Definitely going to be coming back!
