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October 2023 by William Lopez V.
My daughters' favorite store...in short, a place you have to visit, you also have areas for everyone...children, women. men and above all good prices.
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October 2023 by Wylie
Kind or boring mens selection and they are putting price increases over original prices...you can literally see the original price under the new sticker price. If you're going to go around and increase your prices at least make sure you cover the original price properly.
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August 2023 by LAVONNA WOODS
I had an excellent customer experience in this store yesterday. Bonnie was wonderful! She took the time to help me pick out some outfits for my daughter. She was patient and friendly even though it appeared to me that they were short staffed...like most places. I'm sure that there were other things that she could be doing but she took the time to help me without rushing or making me feel like I was interrupting her day. The outfits she helped me put together were cute too! Thanks Bonnie!
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July 2023 by Kiana Diaz
As a customer I expect good service when I spend good money but this store was absolutely horrible to shop in. This one employee, light skin woman middle aged with a blazer on, was very much in the way the whole time. To my view it seemed like she was moving the clothes around. But that's really something they should do while people are NOT shopping. Just an absolute nightmare. Not to mention how they allow employees to dress. This one woman, white and maybe in her 40s had on the tightness and shortness dress. It's just embarrassing that they have a kid section and dress like this. She also had two front highlighted bangs, with the dark hair combo, like teenagers wear. I left after a few minutes to shop elsewhere with my family, but after a few hours we returned. Luckily those woman were gone, but by then they had already shut down the fitting room nearly 35 minutes early. The employees would just be in groups talking so why shut down the fitting room when people are obviously capable to do it. They have nice clothes but sadly it's overran by unpleasant people.
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July 2023 by J G
I dread coming to this location the employees are extremely rude and they could care less about their job. The employees struggle with cash payments which is unfortunate… I watched the manager and other employees laugh at someone who was frustrated by a return . As soon as she walked away they all begin to talk about her and laugh . If they did it to her they’ll do it to me.
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July 2023 by C S
Closed off dressing rooms 25 min before closing! No polite customer warning was given to shoppers. Just yelled at us that rooms were closed.1 child in our party really wanted an item or 2 or we wouldn't have made a human shield in back area of store as makeshift dressing area. As we proceeded to purchase 1 thing the scruffy, bearded guy at cash register was bashing customers from earlier that day right in front of us to the manager (we assume). On a vacation stop at this mall, will not return to H & M.
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July 2023 by Kiana D.
As a customer I expect good service when I spend good money but this store was absolutely horrible to shop in. This one employee, light skin woman middle aged with a blazer on, was very much in the way the whole time. To my view it seemed like she was moving the clothes around. But that's really something they should do while people are NOT shopping. Just an absolute nightmare. Not to mention how they allow employees to dress. This one woman, white and maybe in her 40s had on the tightness and shortness dress. It's just embarrassing that they have a kid section and dress like this. She also had two front highlighted bangs, with the dark hair combo, like teenagers wear. I left after a few minutes to shop elsewhere with my family, but after a few hours we returned. Luckily those woman were gone, but by then they had already shut down the fitting room nearly 35 minutes early. The employees would just be in groups talking so why shut down the fitting room when people are obviously capable to do it. They have nice clothes but sadly it's overran by unpleasant people.
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June 2023 by Leo Pacino
Good place to shop for clothes. Stuff priced very reasonably
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June 2023 by Felicia
It was just ok. We were not greeted upon arrival
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May 2023 by State Of Kansass
Always a wide selection of fashionable clothes at pretty great prices! Staff super helpful.
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April 2023 by Michael Schilling
Everyone in Kansas City is so nice, but the employees here are extremely rude. My wife, kids and I came here for a mini vacation and went shopping during our down time. When my wife needed another size dress, the dressing room attendant told us that they don’t do that there and we can get it ourselves. We brushed it off as we thought maybe she was just having a bad day. And then when leaving, holding a pile of things we were going to buy, a different employee told us we needed to walk back down to get the dress that didn’t fit, so they wouldn’t have to. They were so rude and sarcastic for absolutely no reason and, last I checked, h&m isn’t paying us to do their job. Needless to say, we dropped the rest of the pile too and walked out. Terrible customer service. Do better, H&M.
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April 2023 by Clark H.
Hot dog on floor taste good Mmm mmm Mmmmmmmm YumAlso they sell clothes here and staff is very helpful
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April 2023 by Mike Marshall
Large, clean store with a variety of male and female clothing options. The staff were helpful and polite. Prices were moderate to inexpensive
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February 2023 by Ken Orrison
Decent store. Geared more to young people. Prices not to bad.
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December 2022 by Anne JeanetteX
Clean store, friendly staff, nice clothing.
