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February 2024 by Michelle Giles
Always have great items!!
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February 2024 by Amy Fankhauser
Staff is incredibly rude
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January 2024 by Michael O'Connor
Where to begin? I have never had a problem at the Hobby Lobby off Barry Rd until Wednesday 1 24 2024. My trip to Hobby Lobby started off well enough. I had just stopped by to have something framed. The framing employee was very helpful and professional. He showed me multiple options and actually walked me to the different areas where they were located and explained my options. He quoted me a time and I returned at the end of the time frame he had given. He was running behind, no big deal, it happens. This is where the good customer service I had come to expect ended.I had decided to see about picking up a piece of fake fruit to bring for a project my coworkers were working on and asked the floor employees if they had such a thing and where it could be found. 3 employees later I was finally able to find the faux banana I was looking for. There were bunches and individual bananas in the bin. I only needed one so I grabbed one of the individual ones. I had forgotten my reading glasses so I could see the ridiculously tiny print as to the price and there was no individual price on the banana but it is what I needed so I took it along and picked up my frame thinking they could just price it at the register as had been done at other craft stores I had been to in the past.This is where the problems began and my respect for Hobby Lobby and interest in giving Hobby Lobby any future business took a nosedive. The clerk asked me if I knew the price? “I said I think it is like a couple of dollars or something.” We are not talking about a solid gold banana here, it was a piece of plastic. The clerk said she would have to call someone over. Then a very rude clerk, Christi, grabbed the banana from me and ran off on a scavenger hunt to have it priced?!? I had already bought tickets to a movie and this was going to make me late. I DID NOT HAVE TIME NOR INTEREST IN DISCUSSING THE PRICE OF THIS PIECE OF PLASTIC IN COMMITTEE! After a ridiculously long time, Christi came back with another employee and two fake bunches of bananas. EXACTLY WHAT I DID NOT WANT! Which I was quick to tell them. Then Christi and the other individual snapped back at, “We don’t sell those bananas individually, they only come in bunches! We are out of the individual ones. I was like, “but that individual banana was in the bin with the bunches!” Then there was a comment insinuating that I damaged the bunch to create an individual banana. I CHALLENGE YOU TO LOOK AT YOUR SECURITY CAMERAS AND PROVE THAT! YOU WON'T!!!!! I had had it at this point! I told them to keep it, paid for my framed picture and left late for my movie.Your company seriously needs to review Sam Walton’s book and learn the lesson, “never miss a sale and most certainly don't miss out on future ones.” Maybe you should have one of the many floor reps like Christi walking around aimlessly review the selves for” rogue inventory” and bananas if that is so important to you! Maybe also tell them to ask the customer do you have time for me to price this for you? Instead of just running off with what I was trying to purchase. But I guess having “Employees of the Year” like Christi sitting in the back trying to reassemble rogue or damaged banana merchandise into a bunch is a better use of your staff's time.My money and business is good anywhere. This incident showed me that it would be better appreciated at the Craft Store in Zona Rosa…
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January 2024 by Marcianna M Landreth
I LOVE Hobby Lobby, I always have! I tell myself I'm just going to run in and grab something, then 2hours later... I've wanted to get a part-time job there, just because I like the company, and the people are always so friendly, but I know all of my paychecks, and then some would go to them every week. Lol... I sent my son there for something and he texted me saying "This is a mom's paradise." Ummm yeahhh! I do wish they would bring back the 40% off coupons they used to have.
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January 2024 by Debbie Lightle
Great items &b always discounts
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January 2024 by Ryan Massey
It was a typical hobby lobby I wouldn't say anything was special but it was a nice store
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January 2024 by rhonda felt
Waited forever for someone to help in fabrics had to call for someone 2 times over system
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January 2024 by Mac
Good availability
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January 2024 by Deborah Richir Rice
Always a great place to walk around and get ideas
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January 2024 by Randy
Hobby lobby is great. I wouldn't buy producta there, but more like, the ingredients for products. Never pay full retail. If the thing you want isn't on sale 40%to 50% off, put it back on the shelf. Wait 2 weeks, it will be.Personally I only shop the clearance racks. Not sure what all the other stuff in the store even is!
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January 2024 by Gene Renollet
Really neat store for a hobbyist.
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December 2023 by Tatsii B
Love this place, but I hate that I have to drive over 30 minutes to get there.
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December 2023 by Mary Zavitka
This place is dangerous! I went to look at something, not buy anything, and I spent $101 ?
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December 2023 by Kim Marshall
Great store, clean, friendly staff
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December 2023 by Chris Duncan
Great arts and craft selection
