Michaels is a craft store that offers a wide range of supplies for various creative projects, including popular art supplies, fabric, canvases, yarn, knitting and crochet materials, frames, scrapbook items, and more. They also provide party planning supplies such as balloon inflation, decorations, and tableware. The Kansas City branch is noted for its quiet atmosphere and easy access, with ample parking. However, some customers have expressed disappointment with the limited yarn selection and higher prices compared to other stores. Experiences at checkout have been mixed, with some reporting issues like system outages that caused delays. Although the customer service has received criticism, some shoppers appreciate the store's product variety, especially for specific needs that may not be met by other retailers. Overall, Michaels is seen as a convenient place for craft supplies, though some customers recommend exploring other options for better pricing and yarn selections.
Well stocked but didn’t have pink garland I was looking for
November 2024
A lot to look at. Kind of overwhelming for an old head. Pricey, but they probably have what you're looking for somewhere.
October 2024
Was in line to check out scanned all my stuff and the systems went down(i guess not just at this store)and everyone was told it was now cash only....I get things like this are unavoidable but for such a big company it sucks and I couldn't get my supplies for a time sensitive project.