Midas in Kansas City provides reliable auto repair services including brakes, oil changes, tires, and alignment. Customers report excellent customer service from the knowledgeable, friendly, and patient staff, who are good at explaining repairs, pricing, and suggestions. The team is accommodating, offering last-minute appointments, honoring online coupons, and providing timely service, often completing repairs within an hour. They are willing to check additional concerns and give helpful recommendations. The waiting area and bathroom are noted as very clean. Multiple reviews highlight a satisfying experience, with customers stating they would highly recommend this Midas to anyone, especially those in a hurry, and that it will be their new go-to shop for automotive needs.
I debated about giving 3 stars but sided with 4 because of this... Despite not having enough mechanics for the workload, the manager on duty still had a smile on his face. He could've used his situation to dictate how he treated customers but he didn't. I give him props for that. -Buick Enclave
June 2024
Who I believe was the store manager was an absolutely amazing guy to work with, gave me an amazing deal because I had to stay longer (due to my own fault). Was not able to grab his name but was a wonderful and super nice guy. 10/10 would reccomend! Also forgot to mention he got me in last minute!
June 2024
Called 4 other places for a nail in my tire. Im from out of town and needed it fixed quick. Midas got me in and out within an hour. Allison at the front desk is super cool. Highly recommend for anyone in a hurry
