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January 2024 by Crystal Maag
I’ve had the best experience at this store. I came in with a dead battery. They changed it for me and also change the battery in my key fob. They were kind, courteous and helpful. Totally recommend this store..
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January 2024 by Alicia K
FML NEVER AGAIN! I ordered parts, they said they would be in at 10:30am next day, cool. They called at 10:30am and informed me all my parts came except one and that it would be in at 1:30pm, alright cool. I show up at 3pm and no one seems to know where my parts are, who called me, the initial order etc. Obviously when you apply they require "simpletons" fill out their application with a blunted off crayon. And while I wait for the "incompetent" I have been watching an employee "attempt" to install a battery in a customers car for over 25 minutes and appears to be no closer to accomplishing this than when he started. So if you're looking for a place to waste a ridiculous amount of time with zero employee knowledge or accountability then this would be ideal for you.
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November 2023 by James Minor
Good Local Auto Parts Store with a decent stock of parts and helpful staff. They also offer the Diagnostic OBD Port Check Service for Engine Light Error Codes!
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November 2023 by Wayne Moyer
Matt at this location was very helpful checking the battery/alternator for my car. Very nice, prompt, knowledgeable and helpful. Keep up the great work!
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September 2023 by Michael Williams
Customer service is non existent, like you have all day and came in to hang out , Def won't be back to that location ....I think that's what they want .....mission accomplished
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July 2023 by Amber Clark
Definitely will Never go here again 3 ppl in store workers.2 young 1 older who had lil knowledge on the battery for my car to remove casing from the battery to the alternator.Then of course battery was dropped an he thought he would still put in my car Nope i demanded another one .I could go on about the crazy train but rather not again will never recommend this store hire new knowledgeable ppl or train them !!!!!End of it all it took a female to help worker install my battery .
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July 2023 by Lori Nightingale
There’s never an employee to help you, always have to wait because they are always short staffed. The manager is a kid. Worse place I’ve ever been to buy car parts. I now go to auto zone
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July 2023 by Kara Clutts (Kara933)
Terrible company, and always understaffed.Update this place was bad. It's gotten way worse. The place is constantly mess, The workers there are definitely not willing to help. Half of them didn't even have on any kind of uniform so I was unaware that they were even working there. Just when I thought it couldn't get any worseJust when I thought I couldn't get any worse, it does. I used to work at O'Reilly's and I didn't know much about cars when I started there but I know quite a bit now so when I walked in to maybe get some help on some issues I've been having on my car I asked both the employees there if they knew anything about cars and they both told me not really lol. There were carts full of stuff everywhere with product that needed to be put away. The store was complete mess. Oh, it used to be the only place to be able to use the bathroom in that shopping area. But even if they do let you use it now I wouldn't suggest doing it because I don't think I've seen a dirtier bathroom in my life ?If I could rate this place is zero I would.
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June 2023 by Courtney Gordon
Went in for car headlights and they sold me the wrong size, then told me they couldn't install them anymore but the Valvoline could down the road if I brought them the bulbs. Turns out they do not do that and have told this place to stop telling customers they do that multiple times..ended up returning the bulbs and just going elsewhere. They did not seem to know what they were doing and were not helpful.
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June 2023 by Barbara Krecic
First of all the clerk was so soft spoken I couldn't understand the another man came over I told him I needed a battery. They had it, but they don't install for you. Since when?
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May 2023 by Jayree Caron
Always very neat and clean, well organized.Employees willing to assist. Love shopping here, never intimidating despite the fact I'm a 70 year old female. Many thanks to all the wonderful clerks.
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May 2023 by rachael boswell
Went in for a battery check and Eric was super helpful and friendly! Checked all my info and got the battery replaced. He was amazing!
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April 2023 by Madison G.
Incredibly helpful--they tested my car and told me the problem. They also offer a military discount.
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March 2023 by Aaron Fee
Mason was very knowledgeable ,very helpful, and super friendly. Your not paying hard working kids like this enough.
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March 2023 by Wes Minder
Absolute disaster of a customer experience and special order will not set foot in a o'reilly store again ever
