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February 2025 by Reyder Alonso
It says that they saw at 7 I went at 6 40 and they were already sawed
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December 2024 by Court Henson
This place sucks I wish I was in Shawnee still. Weent in for a return had receipt. Tall kinda ginger glasses wearing Manager couldn't put it on another card after my phone wallet case was stolen. Accepted a gift card for it then the guy scratched off the protection strip after the transactions and I asked for a gift card without being scratched off and he laughed at me and told me take it or leave it. Terrible customer service, go to auto zone or advanced auto down the block.dudes name was Barney or something avoid this man
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October 2024 by Connor Laurine
Does not open on time.
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July 2024 by Elizabeth Miledi (Icee4912)
We came in to pick some stuff up and to use the restroom. I had my 7 year old with me. Their men's bathroom, apparently the "public" one and is absolutely disgusting. Smells like old pee and looks very dirty. The manager was in the womans bathroom, we knocked and she opened the door, looked us up and down and shut the door. So we waited while my kid has to pee real bad. The manager was extremely rude and disrespectful when we tried going into the womans bathroom saying it was employee bathroom. Interesting that they can keep their "employee" bathroom clean but the other bathroom is covered in piss. We will not be coming back to this location. Very disappointed.
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June 2024 by Nae H
I do not EVER want a reason to come to this location again for the rest of my life.
The gentleman who helped me was helpful. He honestly should be in that store by himself or train everybody else how to act civil and professional towards patrons.
I've never been so uncomfortable in all possible ways at a store from someone who wasn't even the person directly working with me.
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May 2024 by Bryan K
Empty shelves, unhelpful staff.
Guy behind the counter had never heard of half the things I needed for a brake job. Couldn't even find a can of brake clean in the store and the guy had never heard of anti-seize.
Tried to return something and he asked if I wanted to buy it again for $20 less if I paid cash.
This store is a joke, go literally anywhere else.
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April 2024 by David Goode
Nice guys but despite telling them what I needed they gave me the wrong part.
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March 2024 by Aus10 R
Sunday at 3:50 pm and doors are locked.
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March 2024 by Aus10
Sunday at 3:50 pm and doors are locked.
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March 2024 by Cheyenne Jeffers
Staff is great!
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January 2024 by travis bolton
Wish you hired smarter people.
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January 2024 by MaryAnn T.
I had taken my daughter to Kansas University for an appt and my Tahoe overheated I called O'Reilly Auto Parts on Wordall Rd in KC I explained to a young man named Courtney that I am a very short woman and I didn't think I would be tall enough to put antifreeze in by myself and he told me to cone on in and he would do it for me ... he knew who I was the minute I got there (probably cuz I am short ha ha) he was super nice, friendly and helpful. We had to wait a bit for it to cool down but he came back out and put it in. He had the greatest personality, and I appreciate that from a customer service standpoint... Thanks, Courtney. just wanted you to know it matters that you cared enough to go that extra mile.. Mary Ann
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January 2024 by Paul Giffin
It was -20 wind chill today and I needed a new battery. Gavin advised me as to which battery to purchase and then cheerfully installed it. Other store said they’d do it on a “normal day.” I have ALWAYS received great service here!
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January 2024 by Elegant Heart
Very helpful
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January 2024 by mario arredondo
The staff greet you as you enter the building. Then, they are helpful in taking care of your vehicle's problems. I have always enjoyed doing business with O'Reilly.
