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February 2024 by Michael S
About a normal PetSmart. Maybe a bit cleaner than normal. It had animals available for adoption, pet food and pet supplies
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February 2024 by Beverely P.
My dog requires a prescription diet, since I typically run errands over the weekend, that's when I visit PetSmart to purchase his canned food. Consistently they are out and I have to make a second trip to the store during the week. If they can't keep it in stock, maybe they need to order more of it??? Or hire someone who can actually handle the ordering process??? Covid is over as are the supply chain issues. I was trying to purchase local and help the local businesses, but since they do not seem to care about losing business, I have no problem switching to on-line purchasing from a different business else and saving a few bucks in the process.
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January 2024 by Joan Ketron
Very friendly staff
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January 2024 by Brian Dance
Pet friendly nice people . Good place to take your dog to poop if it's sub zero out.
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January 2024 by Ed H
We had signed up for dog training classes. Last week a few of us showed up and it was canceled. No common courtesy to call. Today we called and was going to show up, but he said no class and our trainer was no longer going to be there. Terrible communication and very disappointed. Requested a refund and going somewhere else that takes other people time into consideration.
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January 2024 by Flootrup
Bought a hamster for Christmas and after a few weeks he was still so inactive We thought he was lonely so went back to PetSmart to try and buy him a friend. But the employee was very against us buying another hamster out of fear that they would fight with each other. So we did leave Disappointed. My daughter had her hopes up. We were very surprised to be leaving empty handed. The first hamster does seem to b
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January 2024 by Aubree Stephen
I had a grooming appointment for my dog and when it came time to pick him up, I paid ahead of time online. I am 7 months pregnant with a toddler who fell asleep in the car on the way. It started snowing on the way as well. I just wanted to get home safe and was not going to leave my child alone in the car or wake him up. I called to ask if they’d bring my dog out to me if I parked in curbside. They said it is against their policy. That’s fine with me, I just think they need to change their policy. If they have curbside pickup space, there shouldn’t be an issue bring my dog out to the car. I’m just disappointed and since this is their policy I will not be bringing my dogs in for grooming services anymore after today. I have already canceled my other dog’s appointment this week.
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January 2024 by Paul Tillman
Was told I was shady by an employee. Because my dog food prescription had expired and the normal place I go to was closed due to the holidays. And I asked if I could have another customer with a prescription to buy me two cans to get me through the weekend. Will never shop at Petsmart again.
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January 2024 by Christine Cernekee
Staff is very friendly. Keri always has a good time at Pets Hotel. They take good care of her.
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January 2024 by Екатерина Петровская
It’s really hard to find a good groomer, because mostly at PetSmart here around they’re super lazy and making haircuts so so, fast and absolutely carelessly. This time I had a deal with extremely horrible haircut for my pup by groomer Jasmine. And for this haircut for my little dog they charged me ridiculously high price. It’s really horrible groomer, I believe she doing not her job in life really. I am so mad and my day was really spoiled. I keep looking for a good one. do not recommend PetSmart at all, because I had over four groomers and all of them really bad. They cut crookedly and sloppily. Maybe I wasn’t lucky though, but I know how really good groomers can make.
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January 2024 by annette galan
Great customer service. My dog was very happy and licking the the ladies goodby at pick-up. They gave us flexibility for pick-up dates due to our hospital stay and they were so helpful and worked with us throughout.
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November 2023 by Lele Wigg
He is nice and healthy. I have been enjoying him so much. The staff was very helpful in making sure I had what I needed for him.
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November 2023 by Matt Ball
The staff was helpful and friendly. They were a le to move my appointment up and did a great job with the grooming of my Husky.
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October 2023 by Jeannine Downs
Probably great for a basic wash and cut. But if you are in need of something fancy, like a schnauzer cut, seek a more professional groomer. Not happy with the results AT ALL!!!
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September 2023 by Jamie Ber
I like Petsmart for the variety, however I didn't give it 5 stars just because some of their merchandise is a little pricey. I can buy some of the same items at Wal-Mart for as much as up to $4-$5 less. The store is ALWAYS immaculate and the staff is super friendly on each visit. This is really the only pet supply chain we like to shop at and well worth the visit.