Rent-A-Center is praised for its friendly and helpful staff, with employees showing genuine care and professionalism. Customers appreciate the personalized service, including assistance in finding the best deals and working with them during difficult times. The store staff are described as polite, professional, and attentive, making customers feel valued. However, there are concerns about frequent alarms going off at the store every night after closing, which can be noisy and disruptive to nearby residents. Overall, the business is known for great customer service and good deals, with staff who prioritize customers' needs and well-being.
The customer service was on point but they were in the middle of replacing the lights so it was a bit messy.
June 2024
Thank you Elijah for taking great care of my needs! Thank you for your prompt attention whenever I need something. I appreciate you, not just trying to make a sale, but researching to make sure I get the best deal that works for me! Thank you for working with me when I unexpectedly got sick. Helping me get my accounts back... read full comment
May 2024
pretty sure their alarms go off EVERY SINGLE NIGHT AFTER THEY CLOSE. I live close to this location and their alarms go off for hours at a time, sometimes it starts at 7 PM, 11PM, or 1AM. It’s like four different sirens at a time and makes it so that we can’t even sit on our porch most nights without getting a headache.