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March 2024 by Nikki C.
r. I came in with my husband to price out a chain saw blade. He came over and clearly it was an issue to help us. We choose not to purchase, placing it back in the shelf. We said goodbye to the manager and the employees standing with him. We were almost to our car when they came running out of the store asking where the chain was. We stated on the shelf, did you check or just accused us of stealing. He stated he had not checked the shelf and was not accusing us. I would have to say chasing a customer out of the store is enough to say you are accusing. This this point he started cussing and screaming, getting in my husbands face.We have spent a lot of money over the years in this store.
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December 2023 by Art C.
Strasser been the standard best hardware with great help. Problem is their prices are very very high... at least twice what you pay at Menards or Lowe's. Not going back unless desperate and i was. Great service. yep. but you are gonna pay out the nose!
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October 2023 by Billy Mathews
Great place to shop and great helpful staff!
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October 2023 by Google user
Cool hardware store. Check out their plants, spring 2024. Their plants were the only ones that did fantastic this year! Their tomato plant is like something from the old show twilight zone - its trying to grow \\u0026 go in my front doors? (check out the photo taken A few weeks ago)
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October 2023 by Keyana Moore
The wait was super long trying to get a key made stood aside while side conversations took over never got the key made but the customer service is garbage
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October 2023 by Karen Foster
Cool hardware store.Check out their plants, spring 2024. Their plants were the only ones that did fantastic this year!Their tomato plant is like something from the old show twilight zone - its trying to grow & go in my front doors? (check out the photo taken A few weeks ago)
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October 2023 by Leanna
This store is wonderful! The best hardware selection around! Before going to a big box store, try Strasser first. They most likely have what you need, with a lot less walking and B.S.!
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October 2023 by A.K.
You'll pay a little more, however the service and store are great. Love Strassers.
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October 2023 by Joseph Rocha
Only was there for 5 minutes with my father as we found and bought just a couple small clamps to fit on a sand pump for my sister's swimming pool
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September 2023 by Denna Gaskill
We really like this store. It seems if we're looking for something unusual they most generally will have it or something that will work in its place. Always have very friendly people working there that are very helpful. Highly recommend it 0
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August 2023 by Steve Lemonds
Hard to find or one of a kind items can be found. Just ask.
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August 2023 by David Myers
Been going there for 30yrs they have it all especially if your working on old stuff good people and free popcorn
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August 2023 by Daniel Cowan
Best hardware store in the city hands downs!
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July 2023 by Brian P. Shaffer
First of all, not one person came to me to see if i needed any assistance. After all, I was in that corner of the store for a very long time until i decided to yell loudly that I needed assistance. Still nothing. I then began to whistle for help. Then, finally, an "employee" showed up. Please read on.This leads me to.... secondly, the employees are very uneducated with regard to any of their products! I always hear the excuse that they don't pay us enough to know anything, and that is also why they can't hire anyone. I very much wanted to say it, but I reluctant kept b it to myself.I wanted info on a couple of pneumatic staple guns. The "not so much of a worker" could not answer questions about the tools. I walked away and told him I would go somewhere else. He responded as if it really didn't matter to him one bit.This is the 2nd time I have encountered these problems in this store.Needless to say, I will never step foot in that store again!(So I will just recommend Lowes Roepark, KS, as the best store to get your best tools and supplies. That's where I ended up after looking into a few other stores, including other Lowe's stores.)
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June 2023 by Ryan Gau
You know the saying, "build it and they will come."? There was a place that inspired that idea I'm sure. A place that had everything. This is that place. Plus I have fond childhood memories of this multi level, one stop shop, hardware store. Workers are chill, prices are as fair as they can be in this economy.