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February 2024 by Joseph Howard
Great service!!!!!!
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January 2024 by Norene Ault
I didn't have any issues with this location but there seem to be many people going in and out with just back packs... it's a bit suspicious.
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January 2024 by Mike Parker
Good stuff
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January 2024 by Ranadous M. Jones
Richard F provided excellent customer service from start to finish. He went over my rental agreement in detail, and did a walk around with me to ensure my truck was good on gas and that all pre-existing damage was documented. Keep up the good work Richard!
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January 2024 by Michael Quarles
Friendly and Professional
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December 2023 by Paul Snyder
Helpful staff. Easier process to rent a truck than I expected. Great liability insurance options. Truck was extremely clean and worked well.
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December 2023 by Kareen Powell
Always great customer service!
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December 2023 by Tina Stroud Potts
I've done lots of business with uhaul the past several years. Their a good company. I need credited frequent flyer miles though lol...
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November 2023 by Spiderblade101
Other then the customer service guy that did my transaction, this place needs work. My truck was horrible. Sounded like the muffler was off, the engine light was on and for good reason. Kept dying at every stop. Rented for 4 hrs, used for 2 and returned because of its condition, and was charged for 8 hrs. Front desk guy was what saved any response other then less than last star. Plus still no refund.... after 3rd day...
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November 2023 by teesha king
I will keep using storage as long as I have to..
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September 2023 by Janine Augustin
Nice storage with a lot of differnt options. They have a bathroom, water fountains and Lifts, but unfortunately no ac or fans for fresh air. The air inside is always stuffy. That's a bit sad for such a big building.
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August 2023 by Anahi Martinez
This location needs better customer service. The clerk/cashier was not helpful at all. Very rude. Will not be using this location again.
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August 2023 by K O
Shawna was very helpful and picking up, dropping off was smooth. Highly recommend if you are moving anywhere near downtown.
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July 2023 by bridgette simpkins
Made the black gentleman aware that the tire pressure sensor light was on and tires were reading 61 63 53 & 82. YES 82 he just blew it off. Let him know I was afraid of a blow out. He still didn’t care. That was probably the worse customer service experience from this place. Everything else was great.
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April 2023 by Keith Prinkey
While we needed the U-Haul to move, what we didn't need was the excess fees U-Haul charges people. First you have to pay to get the truck and then pay per mile on top of a fee for everyday you have the U-Haul.I certainly think they could do more to help their customers rather than charging as many fees as legally possible.UPDATE: We just took the U-Haul back and guess what? They charged us even more fees. They charged us for 6 gallons of gas even though we added back the gas it was missing. First of all the graph they use to track the gas usage isn't even the same as the actual gas meter in the trucks. The lady specifically told us the tank only had 3/4 and that we only needed to fill it that far. We told the employee that. They didn't care. They charged us anyway. I was able to move 900 miles with Penske for $1100. This U-Haul just cost $300 to move 9 miles. See the difference?
