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January 2024 by Maureen Murillo
Sexy and probobocaby
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January 2024 by Annetastic G (Yeeha234)
The people at this location is particular are so friendly and eager to help. They have always given me what I feel is true advice-if something doesn’t look right they will tell me. I appreciate that above anything else. Their product lines change and stay fresh and I’ve had many compliments on the clothing items I’ve gotten online.
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November 2023 by Nicole Gunn
Love Me Sum PINK/Victoria's Secert Join as a Member & Get Points for Every Purchase...Them Points Add Up, Coupons & Get REWARDED Love Online Shopping & Pick Up at Store...My Other Favorite Gift Shop *The Sales or Online*
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May 2023 by Si Knight
Nice & inexpensive items that I buy for her. So fellas if you want to make her happy go shop here.
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March 2023 by noraa ghanim
i love the manager Harvey, you can’t imagine how much she take care of me and listen to what i need, she make a call to customer service and fixed everything for me, love her and please hire people like this awesome lady
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January 2023 by Lila Payamps
We went to visit this store. I was looking for some Dream angel lotion and mist. 3 workers were talking in the back area behind a counter. Totally ignore us andWhen I asked about the lotion they pointed their finger to the wall and said maybe is there. A customer told me it was discontinued. Horrible customer service
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December 2022 by Jacquelyn M.
Rude staff and honestly so d*** I wanted to exchange two items I had previously bought. And return one. Well they exchanged the item and tried to keep the one I bought. And the store manager had to come help and then accused me of saying I already exchanged or returned it somewhere else. The employee acted so d*** and said she didn't do anything. She messed it up I explained exactly what to do about 5 times. I have worked at Victoria secret before so I knew how the systems worked. (Basically they tried to keep one of my items that i had already paid for and not return my money and they messed up that they could "only" give me store credit) Also they said they would do something and never did it. And I called them once and over the phone they were so rude.
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December 2022 by Amanda Blair
Had some great black Friday deals. Staff was attentive. Clean and easy to navigate to my sizes.
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December 2022 by Brittany Thornton
As a former VS employee and long time VS reward member and cardholder it pains me to write this review. After my experience today at the Zona Rosa Victoria secret, I don’t see myself shopping at Victoria Secret anymore. I can not count how many purchases I’ve made over the years at VS. I bought a bra on my VS card and did not like the fit. I couldn’t find the receipt with all the holiday craziness, but figured I’d be fine because all the tags where attached and it was clearly never worn, plus I purchased it on my VS card.I was very wrong. The lady at the counter helping me was nice at the beginning and very quickly turned condescending and kept calling me “honey” over and over. When the manager came she was in sweats and didn’t even look like an employee. When I started to ask if she was the manager she immediately cut me off.I completely understand that they’ve had policy changes. As of OCT 1, you are NOT able to return without a receipt. You can only exchange for a different color or size. You can not get a different bra or other items.I can see why retail is dying. Not just Victoria Secret store front closing down all over, it is brands across the country. It is so much easier buying and returning online. I don’t want to ever have another interaction like that again. I’m not sure if it’s the holidays craziness or the stress of the store not doing well, but the customer service was at an all time low and would have never been handled that way years ago.I’m going to be cutting up my VS card and continuing the new adventure of buying more affordable just as great bras online!
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October 2022 by Amber Robertson
My daughter loves this place. They are helpful and kind, and it always smells good
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August 2022 by Judy Cervantes
Only 2 people working. I stod at the registers FOREVER with no one working. I finally decided to go find someone only to find out a temporary register had been set up in the front of the store. I suggested that they put a sign on the regular registers saying checkout in front. The girl said , why, are you in a hurry... followed by, she would see if she could get to it. But when she was done with me she just stood there looking completely lost. That was rude and this is usually one of the nicest most polite place to shop. Young kids are clueless when it comes to customer service!
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August 2022 by phuong
The woman who rang us up was so pleasant! She was chatting with us and just made the experience better. There was a good sale that day and so many women were crowded around the underwear section and just pushing people out of the way. There isn't much structure in the way they display items so it is very cramped. I was annoyed that I couldn't get much because I got tired of trying to just look at items without other women's hands just blocking everything, and she just chatted and it definitely left a good impression for me.
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July 2022 by Emily Anthony
Shortly after I came in, I was nearly knocked over by two girls hurrying out of the store with two large bags of merchandise that they were stealing. After that, nothing happened, the store employees said it happens all of the time. Looking through the drawers, they were out of nearly everything. The drawers were empty. Only a few odd sizes of bras left on hangers. It was really a sad experience. I feel like I need to drive all the way to VS in overland park if I need a decent bra. Its unfortunate.
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July 2022 by Crystal Sickal-Payne
The lady that working greeted me. She was very friendly and helped me find what I wanted.
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June 2022 by Tasha S
We all know victoria is the bra shop. I will never buy another brand of bra again. There the best
