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July 2024 by Michelle Wilkerson
Dear Paul Wood, or current manager of the Lansing, KS UPS STORE #6462
This was the absolute worst customer service of almost any place I’ve been to in the last few years.
That’s saying a lot! Post Covid it’s like managers stopped training or caring, or teaching the next generation of employees to show a little decorum of professionalism.
My experience today consisted of both male employees just standing there, no hello, good bye, thank you, just dropped my receipt on the floor, “that’s it” he said with a flat tone and blank stare.
I will never return to this location.
Train your people!
Monkeys could run this place better!
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May 2024 by Anne Miller
Convenient and friendly
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April 2024 by DeAnna Francisco
Service was very poor. No assistance from the employees.
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March 2024 by Marlena Pierce
I needed about 250 invitations printed recently and I could not be happier with how they turned out! They were able to get them completed with a quick turnaround and the quality was perfect. Paul and the team were great to work with as always and I definitely recommend their printing services!
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February 2024 by Lisa Forge
I typically have great service at this location, but today was an exception. I arrived 6 minutes until closing to mail two packages (not super cool, I know.) One was just an Amazon return with a QR code and the other did need to be weighed. I was told by the two teenagers working there that they already closed the register and couldn't help me. I told them their hours are listed until 3:00 PM not 2:55, but they really didn't care and told me I could come back Monday morning.
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February 2024 by Phil Wojtalewicz
3 February 2024. 15 minutes late opening with a line of customers waiting. After getting a call from the kid that was scheduled to work, but didn’t have the ability to open, the manager grudgingly arrived. Did he apologize to the customers waiting? No. Zero customer skills whatsoever.
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February 2024 by Yulia Kennedy
Young gentlemen working here is always so pleasant and helpful!
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January 2024 by Amber Dobson
They were quick, professional and made sure it would get to its destination fast!
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December 2023 by Anna Solis
Fast and painless to return a Amazon package
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December 2023 by Mark Bruenn
Never had a problem with ups
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December 2023 by Love Bunnie
Usually mail(got my mail, very late though)
Comes by at 5 pm and I still haven’t got my package yet, it’s labeled as out for delivery and neither have my clothes nor ring came in the mail. Tried contacting a live agent and the robot said they can’t connect me to a representative…
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December 2023 by Witchy Queen
Usually mail(got my mail, very late though)Comes by at 5 pm and I still haven’t got my package yet, it’s labeled as out for delivery and neither have my clothes nor ring came in the mail. Tried contacting a live agent and the robot said they can’t connect me to a representative…
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August 2023 by Vanessa Reid
Paul has been and is extremely helpful and pleasant. Very well priced, quick and efficient service! Staff are always ready to assist with projects and make it easy to do business.
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August 2023 by White Stone Clean Bins
Had a last minute printing need. Sent the email with document attached. Got a call right away to confirm details. Hours later received an email the job was completed!!! Couldn’t be more satisfied. Great service, phone call was great, in person customer service exceeded expectations. Great job!!!! Definitely recommend.
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July 2023 by Pat Gering
The woman was very nice but the man was extremely rude. Not helpful.
