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June 2023 by Isaac Del Hierro
Great people. From out of town and needed a simple headlight. One of them knew the part number for my truck, they both agreed to double check. Very friendly, knowledgeable, helpful.
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July 2022 by garry lewis
Great service
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June 2022 by Shawn Bowers
Great staff
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May 2022 by October Gray
Very friendly great service
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April 2022 by John Welch
Awesome customer service
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November 2021 by Patrick Hutchins
Good as always
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September 2021 by Jon Blakely
I've been to alot of Napas, bought alot of parts from napa but when it comes to the larend Napa store, they are incredibly unknowledgeable when asking if they have any auto parts or tools in stock or if they can get it. Besides calling in for your common problems, oil change ect.. yeah they can answer, but if you ask about a 2007 rear diff cover, its rocket science and all the people have to huddle around to figure it out. They do not go beyond to find the part or even to figure out what your talking about..Honestly I'm disappointed everytime I go to the Napa in Larend Kansas.I've noticed alot of 5 starts and 4 star reviews. Maybe they are scared to post anything bad because it's such a small town, but if this was in a large town, I bet the review for this Napa Auto Parts would be a 1 star shop out of 5 starsNapa Larend: don't be upset, hire some other old men that actually have knowledge regarding auto parts, where they go and what they are, without just saying sorry don't know what your talking about, and won't look anything up over the phone.I mean seriously who doesn't know what a rear diff cover is and its bolts that goes with it..This is only one instance I've had a bad experience. I'm not gonna spend all day writing the other times these guys had no clue what they were doing .1 star shop
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August 2021 by Tara Ellis
the owner is rude. I only go here if I'm desperate. I'd rather drive the 20 mins to the next town over to Walmart.
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April 2021 by David and Jenny Sharrai
Friendly folk lot of things too pricey though
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March 2021 by rey rodriguez
The guys at Napa are very knowlegable. They have gone beyond regukar customer service, sourcing rare and antiquated parts. Always helpful.
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January 2021 by Chris Wilhite
Friendly service.!
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December 2020 by Gary Myers
Good I always get the best service from Napa the only place I go for parts and assistance
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October 2020 by Christy Green
Helpful staff
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October 2020 by Myles Blakely
I've been to alot of Napas, bought alot of parts from napa but when it comes to the larend Napa store, they are incredibly unknowledgeable when asking if they have any auto parts or tools in stock or if they can get it. Besides calling in for your common problems, oil change ect.. yeah they can answer, but if you ask about a 2007 rear diff cover, its rocket science and all the people have to huddle around to figure it out. They do not go beyond to find the part or even to figure out what your talking about..Honestly I'm disappointed everytime I go to the Napa in Larend Kansas.I've noticed alot of 5 starts and 4 star reviews. Maybe they are scared to post anything bad because it's such a small town, but if this was in a large town, I bet the review for this Napa Auto Parts would be a 1 star shop out of 5 starsNapa Larend: don't be upset, hire some other old men that actually have knowledge regarding auto parts, where they go and what they are, without just saying sorry don't know what your talking about, and won't look anything up over the phone.I mean seriously who doesn't know what a rear diff cover is and its bolts that goes with it..This is only one instance I've had a bad experience. I'm not gonna spend all day writing the other times these guys had no clue what they were doing .1 star shop
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July 2019 by Charles Thomas
I was in there today tryin to get an oil filter the guy was taking my order but the phone rang and it was like I no longer existed !!!! Been doin business there for thirty years with Jim but won’t be needing to go back get my parts online !!
