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January 2024 by Ari hello
Rudy helped me a lot today by directing me with the right oil in my car today. He was such a delight and patient while explaining how to detect oil changes. Rudy is very knowledgeable and easy to talk to. I hope to see him again if I have another problem with my car.Another co-worker also helped me by explaining what causes engine problems. I had a great time today! Will be my number one Advance auto parts location in Lawrence, KS.
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January 2024 by John Scurrah
John did an excellent job and took the time to look for the right part I needed.
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December 2023 by Brandy Hildreth Baranski
Rudy was so helpful! I really appreciated the great customer service.
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November 2023 by Karen Flory
Rudy was super helpful to me! He went above and beyond to help me figure out my daughter’s headlight
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November 2023 by Cindy Frazier
Rudy was helpful and kind. He went above and beyond to make sure we got the right part.
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November 2023 by Michael Trostle
They had the part I needed, unfortunately it was defective but! Rudy was super friendly and went above and beyond in getting the situation resolved! 10/10 be back again!
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November 2023 by j j
Fred our favorite delivery driver miles and miles of smiles!
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October 2023 by Susan Allen
Rudy was very friendly and helpful solving my key fob and brake light issues.
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October 2023 by Ryan Sullivan
Great team. Rudy and Paul are always very accommodating. Well versed in navigating the system and making sure everything's kosher.
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October 2023 by cyoung3000
Rudy was very helpful when I pulled in with a flat tire. He actually helped me put me spare on when none of the nearby tire shops could help.
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October 2023 by Elliott Perry-Gibson
Had a spark plug electrode break on my GTI, and first place I went was this store. I come here probably once a week, so I'm familiar with most the employees. I was helped by an unfamiliar face and got a replacement, and I was on my way. This replacement set of spark plugs caused my engine to misfire quite badly, so I went back.Once I was back, I was quickly helped by Rudy, who promptly found the proper spark plugs (which the other employee said weren't in stock), and I put them in my vehicle. To my dismay one of the spark plugs was defective, and I brought it back, and once again Rudy was outstanding, helping me get a spark plug ordered across town, since the Iowa location had no more in stock.Overall, I'm very impressed with the quickness of the store network and Rudy, because otherwise I wouldn't be driving my car for a while.
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October 2023 by Kat Desaire
So my fiance and I came in to address and issue with his car and some guy named Rudy basically told my man that he's not a man and would make fun of him and degrade him in front of my face then asked me why am I with my man. He tried to sell us stuff we didn't even come there for. Then to tell us to try to call him outside of work so can can work on our car very unprofessional. I made a complaint to a manager and Rudy was very nosey and tried to get into our business of talking. I have avoided that store ever since but I do got to compliment Jax for helping us with any issue. She definitely goes out of her way to make sure you are taken care of and left satisfied.
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October 2023 by KJ T
Needed new wiper blades, was helped by Rudy. Very friendly and knowledgeable. Even changed the wiper blades for me.
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October 2023 by Charles Workman
I used to always shop at advanced auto till they hired a jerk to run the order desk in Lawrence so I stopped shopping there
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September 2023 by Mike
Not sure why but came into the store at 1045 am and no employees were in the store. I waited for 10 minutes and finally gave up. Might have just been bad timing, but you'd think they would have had at least 1 person manning the counter.