We think Caitie Heptas is so helpful. She is knowledgeable and makes us feel welcome and at ease. We switched banks because of her!
August 2023
Catie Heptas at the Folks Road branch is the best. She is always willing to help resolve any issue. She is a real asset to the bank. She deserves a big, big, big raise.
October 2022
I wasn't able to login to my account and I had two overdraft fees so I stopped in to talk to an associate to see if they could help. Aubrey Gibson helped me with both issues and was incredibly professional, friendly, informative and most importantly helpful! PHENOMENAL CUSTOMER SERVICE!!! Thank you again!
On July 1, 2019, the Lawrence Mortgage Loan Office relocated loan staff to this branch location. Our Mortgage Loan Consultant and Mortgage Loan Closer will be able to take care of all mortgage needs from their new offices inside this branch.
The Bank acquired Capitol City Bank on August 31, 2018. As of April 15, 2019 this branch location serves both Capitol Federal® and former Capital City Bank customers.
Located at 6th & Folks Road, this branch opened in August 2014 to expand services to customers on the west side of Lawrence.