Casey's is a restaurant that serves pizzas and other menu items. The customer service experience can be inconsistent, with some staff members being friendly and polite, while others may display poor attitude and character. Some customers have reported receiving good service from cashiers, but having negative interactions with kitchen staff. There have been instances of staff members being rude, hanging up on customers, and displaying poor character. However, some staff members, such as the gentleman who took phone orders, have been known to be apologetic and hardworking. Overall, Casey's has the potential to provide good food, but the customer service can be a letdown.
Every time that I go to a store in Lawrence, there gas pumps won't print receipts. When I go inside to get 1, the clerk acts frustrated that I came inside to get 1 & always say it probably out of paper but they say that it's not there job to go outside to replace the paper
October 2025
The ads at the gas pump are loud, and annoying as HELL! You can't mute them, either. I love this station but the ads might send me elsewhere.
May 2024
The PM staff is definitely lacking compared to the AM staff at this location. The young lady with all the piercings lacks Grace and customer service.
