Central Bank is a respected community bank headquartered in Jefferson City, Missouri, with a robust network of over 140 branches across Missouri, Kansas, Illinois, and Oklahoma. Customers appreciate the friendly and competent service, with staff members often recognized for their helpfulness and professionalism. Many reviews highlight the personal touch, as employees remember customers' names and treat them like family. Curtis Jones, a manager at one of the branches, receives particular praise for going above and beyond to assist clients, especially in difficult situations. The bank's commitment to efficiency and support during banking transactions is consistently noted, making it a reliable choice for customers. With a focus on leading-edge technology and customer care, Central Bank aims to make banking easy and accessible for everyone. Overall, customers highly recommend Central Bank for its supportive staff and excellent service.
Excellent service, always eager to help. Friendly service.
January 2025
The tellers at this bank are some of the kindest people I talk to. Whenever I go in simply to deposit a check or get cash I get some of the best customer service. Even when I come in with many issues with my account I still get treated with courtesy and respect.
July 2024
Central Bank of the Midwest at 711 W 23rd Street helped me out in my moment of need. The manager Curtis went above and beyond to help me upgrade and protect my account and answer all my questions. I highly recommend being a member of this bank, they truly are here to help and make things easy as possible! - Johnny
