Commerce Bank provides a very quick and efficient experience with friendly and helpful staff who get customers on their way fast. The location is clean and makes banking simple. While some customers express dissatisfaction with the company's phone customer service and help lines, the local branch itself receives high praise. The managers and assistant managers at this branch are noted for being patient, spending significant time to resolve complex issues like fraud, and providing excellent follow-up. They ask good questions and work to untangle problems until they are resolved. Customers report feeling confident after leaving and award five stars specifically to the good group of people at this location, stating they know how to do customer service right.
Very quick and efficient experience! The girl who helped me was nice and got me in and out fast! Would definitely come again.
February 2025
I’m not a huge fan of commerce bank honestly but this location makes my banking simple. Shawn is always very friendly and gets me on my way quickly. Good group of people at this bank. I have been inside one time and it was clean so overall bad company to bank with but good people at this location. 5 stars for these people.
June 2024
The young man that took care of me that early afternoon was so kind and friendly
