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June 2023 by Laura H.
The pharmacy is fantastic. Kelcy, Lisa, and Grace have always made me feel important. However, we got charged for a pickup order, the hold didn't fall off and the real amount went through, over drafting my account. Then I called the home office and all I got was am automated thing eventually telling me that the charge would fall off in 3 to 5 business days and they couldn't expedite it any!! Don't use the online pickup order, they will screw up your bank account!!!
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April 2023 by Frenchie French
So this is the second “less than satisfactory” experience I have had with Dillons grocery store (pharmacy specifically). And to be more exact, not to group all Dillons stores; the Dillons store and pharmacy on Massachusetts street, is by far the most unprofessional of all the Dillons in Lawrence, and I wouldn’t even go as far to say the most unprofessional and rude individuals are employed at this Dillons location.So tonight it’s thunder storming. It’s raining pretty bad not to mention it’s dark outside. I get to Dillons and I’m thinking oh great I made it. It’s 856 and the pharmacy closes at nine. I get into the store and to the pharmacy by the time I grab my phone out of my purse, and looked at the time it was 858. I literally stood there with the pharmacy employees, while I repeatedly said the time. Letting them know it was still not 9 o’clock. One of the pharmacist said will be back at 9 AM. I got no apology , I got no empathy or sympathy, and also no concern or regard for my well-being or well-being of whomever’s prescription I was picking up
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September 2022 by Julie David
I really love this pharmacy, actually me and my husband do. They always treat us so nice and we see them a lot because I take a lot of medicine and we live so close we walk there. They have never treated us less than friendly. I can go up there or call for any questions I have and they are more helpful than not only my doctors but any pharmacy I've ever used. Usually people in recovery don't always get treated as equal or nice for whatever reasons, but the ladies here are exceptionally different and make me feel better about myself. I feel comfortable asking them anything and have a lot of respect for them as pharmacist and people in general.
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August 2022 by Bill Rodgers
I don't know why things continue to shock me. The pharmacist, Lisa, was so over the top rude to me. She is a bully with a nasty streak. Take your business elsewhere.
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July 2022 by Shannon B.
I can NOT say enough good words about this pharmacy since switching here some years back now!!! I can't even say anything for myself that it took us sooo long to switch away from the horrid service of local Walgreens. Drove off to Colo for a trip leaving my meds bag behind and have been sick from Nexium withdrawal for hours in the parking lot of Alamosa, Co Walgreens despite Dillons fielding our calls twice or thrice and having forwarded my scripts long ago! We can't wait to get back home and enjoy the paradise you all supply to a sick old lady reliant on many medications Dillons! YOU ROCK!
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April 2022 by Julie Allbright
I really love this pharmacy, actually me and my husband do. They always treat us so nice and we see them a lot because I take a lot of medicine and we live so close we walk there. They have never treated us less than friendly. I can go up there or call for any questions I have and they are more helpful than not only my doctors but any pharmacy I've ever used. Usually people in recovery don't always get treated as equal or nice for whatever reasons, but the ladies here are exceptionally different and make me feel better about myself. I feel comfortable asking them anything and have a lot of respect for them as pharmacist and people in general.
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April 2022 by Jamin Soko
Cleared up confusion from doctersPersonally called to confrim prescriptionVery Friendly People
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April 2022 by Mary Evans
This is the pharmacy my husband uses.
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January 2022 by Christopher Latter
Awsome people friendly
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September 2021 by Kail M.
Went to Dillons on 6th and Wakarusa in lawrence KS. I was there for apox an hour. They had the ice cream sitting out in the isle that entire time. Talk about the potential to make people I'll. This location has really gone down hill this past year.
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September 2021 by Tyler
One of the most important things to me about a store is their pharmacy. I have two go-to stores in Lawrence because of how friendly and helpful their pharmacy techs are. I've had to take meds all my life so I've seen the good and the bad. I highly approve of this one.Note: I also got my COVID vaccine from here today and the pharmacist was incredibly thorough and inspired confidence about something I'm sure some are a bit nervous about!
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July 2021 by B. McCloudden
Great staff
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May 2021 by michael crossman
Currently on hold, been on hold for over 15 mins. Only actual words said were please hold at the initial answer. Have been placed back on hold over 5 times so far and no one has give a reason or has said a word the other times I've just been placed back on hold. What horrible service and phone service. At least give the person an option to call back, give a reason for the delay or apologize at the very least. Been going here for years, have never experienced such horrible service from them
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March 2021 by Tyler Henderson
One of the most important things to me about a store is their pharmacy. I have two go-to stores in Lawrence because of how friendly and helpful their pharmacy techs are. I've had to take meds all my life so I've seen the good and the bad. I highly approve of this one.Note: I also got my COVID vaccine from here today and the pharmacist was incredibly thorough and inspired confidence about something I'm sure some are a bit nervous about!
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March 2021 by Sarah Yantzi
Rude staff.
