Discount Tire is a trusted tire and rim shop located on the west side of Lawrence, Kansas. It offers the best service and prices on a wide selection of tires and wheels for cars, SUVs, and trucks. Services include tire installation, rotation, balancing, and free flat repair and air pressure checks. Customers highly recommend the store for its excellent, friendly, and professional customer service. The process is efficient, with appointments often available the next day or even within a couple of hours, and installations frequently completed in under an hour. The staff is helpful, nice, and transparent, walking customers through the process and offering recommendations without pressure. They are also attentive, noticing additional issues like slipping lug nuts or cracked wipers for customer safety. While most experiences are positive, with staff praised for great attitudes and helpfulness in fitting services to a budget, there have been isolated instances of unprofessional manager behavior observed by customers. Overall, Discount Tire is known for getting customers taken care of and back on the road quickly and reasonably.
You can't be more on top of it than these guys. Everyone needs a raise period. Thank you for caring about your job. Fast too!
March 2025
Highly recommend! I ordered four new tires and scheduled the installation appointment online for the next day. My tires were installed and I was out the door in under an hour. The customer service was excellent as well; everyone I spoke to was super friendly and professional.
March 2025
Great service, showed up early and they finished early.
