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March 2025 by Freddie Pope
For do it your selfers this is a great place to shop the staff was polite and professional plus very knowledgeable on home repairs and upgrades the prices are competitive and the products are name brand the store is clean there are restrooms š» the store is handicap friendly with plenty of parking go check āļø it out you won't be disappointed I promise.
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March 2025 by jerry denning
Home Depot speaks for itself it has a lot to choose from and is a very popular place to go to, there are a few people there that could use Improvement on their welcoming or attitude in general
There are some good people, and there are some helpful people. I would recommend that maybe the attitude would be better probably starting from the top and coming down
if the employees fail then management fails so to speak.
Some of us are in management and or Contracting in construction, so we know and see how it all works when it comes to managing people and helping people in the store, it lacks a lot.
Still a good store but remember you have Menards next to you and their competition so I would like to keep the people.
My motto is it's easy to get customers but it's hard to get them back, when you put a bad taste in your mouth or lack of help or lack of something you start losing customers, and before long you just closed the doors because you can't afford to beat the competition
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February 2025 by Jeffrey Briggs
The best big box hardware store hands down
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January 2025 by Amanda Jones (Sabyan2060)
It could be better organized and clean but customer service is great.
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January 2025 by Quillion Feickert
Had to grab some electrical stuff and the staff was very helpful
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December 2024 by Shelsea
I'm perplexed why Home Depot closed early Sunday evening when they advertise they are open at 8:00pm. This shocked me when I arrived at 7:47pm to buy something I needed and drove about 8 miles from home to get there to find it closed. Why post your hours of business if you don't adhere to it? It's not appropriate to run a business this way!
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December 2024 by Crystal Bright
I splurged on a new Christmas tree this year, and I opened the box to find it is rusted and crusty!
Last year we got a fresh tree from the Lawrence Home Depot and it ended up drying out in less than a week. So this year I went in store and got an artificial tree and had it shipped.
It was delivered a day late, and Iām finally getting it set up only to find joints where the branches meet the trunk are rusty on all three layers. Iām so disappointed and frustrated!
Buyer beware, Home Depot sells crusty Christmas trees, fresh or faux.
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December 2024 by Kimberly Smith
I always find someone who is willing to help me at a Home Depot store. They support veterans and give us a discount without all the rules and exclusions other stores have. I love Home Depot and I will continue shopping there.
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December 2024 by Keith Gibbs
A go to
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December 2024 by Kathleen Clark
Yesterday was our last visit to this store. Iāll go to Menards or Ace or anywhere else before we return there. My husband and I have physical mobility issues and when we asked the man working in the area if he could cut a piece of insulation board so we could get it into our car he said āI donāt cut that. Hereā and tried to hand us his box cutter. In the middle of my husband trying to explain his inability to bend down the employee took a radio call then said āI donāt cut thatā and walked away.
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November 2024 by Alice C
I had gone to this location for the last two years, and it's a hit and miss each time. Tried to get doors installed. Two months later, still not installed, and the appointments we had sent up a total of 4 appointes where there was no call/ no show. The one time they did show up, not scheduled, was during a family surgery.
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October 2024 by Laura Felty
Lexi was so helpful. They took me to what I was looking for, and helped with the math! Got everything I needed. The guys at the register were pretty awesome too.
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October 2024 by Gabe Ridley
Huge selection of items! The workers are absolutely amazing! Alex in the equipment rental was super friendly and helpful! A good place to find what you need!
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October 2024 by Sarah
Checked out at the garden center since I picked up some flowers. Kenji (according to the receipt) was my cashier. I held up a plant, he scanned it and I put it down so he could get the rest of my items. At the end, he asked if I was getting the plant that I placed on the ground. I said āthatās the first plant you scannedā he replied āI didnāt scan itā. So I let him scan it and I pay. (As I walk away him and his coworker were taking about being such an āwell oiled machineā HA).
After looking over the receipt, I was of course charged twice for the plant I told him was already scanned. So I go to customer service and wait for 20 minutes to be helped. Evidently making popcorn to pass out is more important than helping customers? Whoever is managing this store needs to do better
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September 2024 by lissa rice
Home Depot Lawrence, KS:
ASHLEY from Flooring was covering the CS counter up front when she was assisting us. She is amazing. She was very professional, courteous and kind. The other employees working there are very helpful and I highly recommend this Home Depot. Thank you Ashley!