-
March 2025 by Laura Felty
Used their ATM and it took almost $300 and gave me nothing. Took the money out of my bank. Now waiting for my bank to dispute. ATM service was even less helpful than the tellers
-
January 2024 by Dale Wheeler
About a year ago we switched all of our business and personal accounts over to Intrust, and we have been very happy. Great personal service - it's nice to be recognized when you walk in or drive up. Compared to our old bank, Intrust has longer hours, friendlier staff and is easier to get questions answered.
-
November 2023 by Kierra Henry
10+ year checking account closed without any notification! No way to open it back up and expensive checks completely wasted!
-
February 2018 by Kahn E.
I have been with this Bank's loan Department for just a little under a year... Had worked things out to buy a new car as I needed one pretty badly. This bank picked up first so I went with them... I would strongly recommend shopping around.... I had no idea what kind of problems I was getting into with this bank.... Extremely pawnshop mentality. They will do whatever they can to nickle and dime a person as best they can. They have a auto pay rule on their loan payments page that will charge twice to making your payment early. I recently just got out of surgery and was looking for a little bit of wiggle room as I have been making my payments.... and once charged twice for the same month, and requested information on possibly allowing me a little time approximately a month and a half to get things going again.... As I have already vested a good deal of money into this car in just the time I have worked with this bank.... They gave no such time.... whatsoever.... very poor customer service.... could have received the same from a payday loan.... And, went straight to we will repossess your car... Not a good bank to do business with.... Please do yourself a favor and shop around....
-
December 2017 by John Hutchison
Great experience and friendly staff. I do not bank here just cashing a check all went while and left with a smile.
