August 2023 by Genevieve G.
If I could give zero stars I would, I highly recommend searching for other schools or taking your child out of this school if you can, our daughter went to this school for one year and she had a hearing impairment that caused her to not be able to communicate as well as other children, but if you watched and listened to her body language and small vocabulary you could meet her needs. When she first started she was very shy and did not do anything to hurt others, but after she was there for a few months she started hitting, bitting, and being aggressive to everyone around her. She would come home with bruises on her buttocks, her legs, and her arms/hands. We would ask them what happened and almost every time there was no one around who could tell us what could've happened. We were first time parents who just wanted a safe space for our daughter to be in while we worked/went to school. She started having papers to sign that were incident reports for the day and the longer we were there the more there were. We never had these issues with her before and after being there she was scared of new people and adults. When they kicked out child out for behavior issues, we didn't even know what was occuring because when we would ask they would say, "oh, its nothing bad, you child just is doing what all kids do" or some other excuse that never explained the depth of what was going on. There were days when I would pick her up and my calm and sweet child would be angry and dysregulated. I felt hopeless in understanding what was going on and when our daughter was kicked out they said we had to prove our daughter's hearing impairment by getting a note for a doctor. I had communicated we had spoken with our physician and we had a surgery scheduled, but there had been no call back yet. The day after she was kicked out, we had finally received a phone call from her primary that was not something they did. As a first time mother I felt these were obstacles put forth that I felt were to set her up for failure. Even when I was inside of the facility I noticed other children who had behaviors similar to my child and/or bullying. We also would watch the cameras and when we saw our child being dragged by her arms (which can be easily dislocated at her age), pointed at and could tell the teacher was yelling at her, and or grabbing her aggressively. When her aunt went to pick her up from school in the first few weeks, they just gave our child to her without asking who she was or IDing her. When we confronted them about it, nothing happened, which is what happened everytime we confronted them. On one of her last days I had come to pick her up and they couldn't find her and were searching for almost 10 minutes before they found her alone in a back corner with a slinky. I asked them when the last time they had seen her and they couldn't tell me. There was also a time when they had called me to tell me she had fallen on her mouth and hit it on a hard surface and didn't see any chips, but when I looked at my daughter's front tooth there was a visible chip and the director, Brittany was her name I believe, she said she didn't see anything, even tho I opened her mouth to show her. I do not recommend this place and there is a huge turnover rate with their teachers. When people had warned me of this place I did not believe them because when I met the staff and did a tour it seemed like a great school, but everything I heard was true. Your child will be neglected and potentially harmed in this facility!