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November 2023 by Leslie Elkins
Great experience! Very professional and knowledgeable service in store from Annette. She took the time to find the right product for my needs. Friendly, accommodating, and very helpful.
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November 2023 by Cara B.
Our visit to the Mattress Firm in Lawrence, Kansas, was an outstanding experience, largely due to the exceptional service provided by Annette. Her warm and welcoming attitude, methodical approach, extensive expertise, and genuine care for our well-being left a lasting impression on us. She never rushed us or pushed us towards a decision, which made the entire process feel relaxed and stress-free. Annette's patient and caring nature gave us the space we needed to explore the options and find the perfect mattress for our needs.We left the store with the confidence that we had made the right choice, and we couldn't be happier.
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November 2023 by Nina Klingaman
We were able to try different styles and were also able to fit our budget. Carter was very personable and made the choice easier to fit our needs.
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October 2023 by Lorna Alexander
Very friendly sales associate. He was prompt in waiting on me and very knowledgeable about his products. Competitive prices,I would go there again and recommend it to my friends!
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September 2023 by Elizabeth Chapa
Charley made us feel comfortable running all over the store to try different mattresses. He also gave us time to discuss by ourselves so there was no pressure. We left feeling like all our big questions were answered and prepared to make our decision.
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August 2023 by Gayle Gericke
Annette was super great. She asked many questions, started us on a path according to our wants and narrowed down our top contenders. Very patient, very informative. All while assisting other customers.Thank you Annette@mattress firm Lawrence, Ks.
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August 2023 by Adrian Fredrick
Our sales professional was amazing. The queen sized metal frame allowed sooo much storage space. She was courteous while training a new employee.
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August 2023 by DJ
Quick, accurate recommendations for our specific needs. We were in and out with our purchase quickly and very happy with the interaction - no push, no upsell, no pressure. Will be back in the future!!
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July 2023 by Katelynn Hulme
Had a great experience finding a new bed. Annette was very knowledgeable and helped us stay under budget!
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June 2023 by Foxy Fresh
Awesome experience buying a mattress here. Charley (I hope I spelled his name right) was super helpful when it came to finding me a mattress in my budget. He wasn't pushy at all and treated me like a person and not a possible commission. He's the reason I came back to this place after looking at other mattress stores to buy a mattress from here despite the prices being the same.
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June 2023 by Madison Tubbs
Great customer service. Charley was extremely accommodating and entertained all my questions without any hesitation. I was pleased with the sale discount and I’m excited to try out my new mattress when it arrives.
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June 2023 by kay harrison
I went to Mattress Firm knowing exactly what I wanted. The very knowledgeable person was waiting on two customers at once as she was the only staff there. She didn't try to sell me anything I didn't want and managed both sales beautifully as well as anither couple who came in while waiting for me to finish with the paper work.Kay HarrisonLawrence Ks
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June 2023 by Denise Sibley
We had a great experience with the salesman in Lawrence today. He was very helpful and knowledgeable. I know we’re going to enjoy our new mattress!
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June 2023 by Janelle Vignery
Easy to communicate with Annette about what we wanted- and she found us the perfect bed! We will definitely be a repeat customer!!
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June 2023 by C Colby
Charlie was awesome. Knowledgeable about the mattress we wanted and very patient. He is a genuine, friendly guy
