Meritrust Credit Union in Lawrence is a member-owned financial institution offering full-service banking near 6th Street and Wakarusa Drive. The branch features a Home Loan Specialist, 24/7 surcharge-free ATM, interactive teller machines (ITMs), coin counter, wealth management, medallion services, night drop, and notary services. Members appreciate the flexible checking accounts, competitive auto and home loans, and high-interest deposit products. The online banking and mobile app are user-friendly, making it easy to manage money, view transactions, and track interest earned. Many reviews highlight the excellent customer service, describing staff as friendly, knowledgeable, and helpful. Customers have praised the process of merging accounts and the clarity of explanations provided by staff. Additionally, members benefit from early paycheck deposits and better rates compared to big banks. Overall, Meritrust is seen as a trustworthy institution that prioritizes its members and offers convenient financial services, though some note issues with the phone system. Federally insured by NCUA and an Equal Housing Lender, Meritrust aims to help members take control of their financial future.
Can’t leave a call back phone number because you have to punch 1 to do that. Then the 1 stays on your phone and becomes part of the phone number you are trying to leave and makes your number invalid. This system sucks. We have a large
March 2026
I have been with Meritrust and the staff has always been friendly
March 2026
We financed our car though Meritrust and I use this location all the time. Never had anything but a positive interaction every step of the way