O'Reilly Auto Parts in Lawrence, Kansas, located at 601 Kasold Drive, is known for its helpful staff and range of services. The store offers essential parts, tools, and accessories, along with services like free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. Customers appreciate the friendly assistance from employees; for example, one customer received help installing windshield wipers during a winter storm, while another praised the quick battery replacement for a key fob. However, there are mixed reviews regarding customer service efficiency. A customer expressed frustration over not being notified when their battery was charged, suggesting a lack of communication. Despite this, many have had positive experiences, noting the staff's willingness to help and provide options for repairs. While some employees appear to have a serious demeanor, the overall sentiment remains positive, with many customers returning to O'Reilly Auto Parts for their automotive needs. With over 6,000 locations across the U.S., O'Reilly Auto Parts aims to be a reliable choice for drivers everywhere.
Always great and has always been my go to for auto parts.
March 2025
Needed a windshield wiper replaced and was helped by a sad man who looked like Timothée Chalamet. He was great and replaced my wiper way faster than I could have done it.
January 2025
Friendly and knowledgeable. I’ve never received an incorrect part.
