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October 2025 by SM Shopnil
Grate customer service
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July 2025 by Andrew Long
The staff, particularly Richie and William, bring a unique energy to the place. You don’t meet them so much as you encounter them. At one point, Richie adjusted my side mirror while whispering “now you can see the truth”. They did a great job fixing my vehicle and were honest.
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June 2025 by Kyle Babson
Always a great experience at Eastside European!! Marcos and the entire staff are kind and knowledgeable. Can’t recommend them more.
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May 2025 by Nabil Genaneem
Rude employees
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May 2025 by Charles Branson
Excellent service and communication from Eastside. I really like the app they use to send you details of your repair along with pictures. Their honesty is refreshing! When they did not use all the parts in a kit for a repair, they called me later and refunded me the money for the parts they did not use in the kit. I would have never known.... Highly recommend for your German car repair.
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March 2025 by Jeff Underwood
Quick service and trustworthy analysis.
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December 2024 by Tyler Hill
Great service and prices
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December 2024 by Brian Conrad
Hard wiring problem. Dealer said scrap car in perfect shape. Honest great people Very fair .. fixed jd have put 20,000 miles not one problem !!
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December 2024 by Judy Davis-Cole
European car specialists. Mini Cooper certified mechanic. Easy to schedule. Very friendly and informative. Give good advice about maintenance. Do good work.
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December 2024 by Olivia Heitmann
First time here and what a frustrating experience to say the least. 2nd opinions prior to starting repairs highly recommended.
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August 2024 by Jackie Schooler
Don't take your car here if you are a woman, have an older car or a Porsche. Took my older Porsche here for a transmission seal replacement. The starter "coincidentally" went out while it was there, and had to be replaced to get my car out of the shop - another $1200+. This was the second repair I had done here, both took 2-3 weeks, instead of the 2-3 days they quoted, and both were much more expensive trips, due to all the other "coincidental" things that needed fixed. They admitted they don't service many Porsche's - I won't give them another opportunity to mess up on my car again.
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August 2024 by Shelby Todd
East side European has always been so kind and helpful, even when I call asking silly questions. (such as, putting a hitch on my mini Cooper sport) which we did and works nicely. They are informative and fair, and helpful for my mini Cooper. Thank you!!
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March 2024 by Billy Rutledge
I took my car here wanting my water pump replaced. Had only leaked for a week or so. It was not a serious leak at all. Never over heated drove great but low coolant light came on. I put a few cups in to top it off and scheduled an appointment.
Very unprofessional in many ways. First the technician said when he first tested I had head gasket failure. Then he cleaned his tester and tried again and it came back negative but wanted to inform me. Second we discussed replacing a hose and the water pump. I thought ok I understand that. Now the time we discuss money. Very unprofessional again. They added over $800 on my bill for (just in case it goes bad soon).
Thermostat with housing (over $220), (never overheated or gave signs of) manifold tube ($220), (the heater worked GREAT) bleeder plugs $9, a screw $11? Several things to make a dollar. This doesn’t even include what I wanted. Wanted to remove and replace engine coolant outlet and hoses for $375. I could (MAYBE) understand that if it was actually bad. When you say hose was not expecting $375. Coolant hose flange over $90. To top it off I paid $72.05 for a diagnosis and they gave me a receipt for $68.31. Watch out people. Not a good shop in my opinion. All this and doesn’t even include the real problem in which was just the water pump I had installed by a professional shop that don’t include (what ifs) for $700. Problem solved. Save yourself over a thousand dollars and go elsewhere like I did. Proof look at their quote they gave me. Sad what the world is coming to.
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December 2023 by Ronda R
They are great! I've used Slimmers for years with great satisfaction.
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October 2023 by R. Wayne Ricks
Great service
Looking to address a fuse issue repeatedly