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February 2023 by Clifton P.
You cannot trust Home Depot. I bought their brand of mower Ryobi. After a year and a few months, the mower would not start: A wire to the starter had severed. Yet Home Depot would not cover it under the warranty as they deemed the broken part "owner abuse" and "owner neglect," i.e. doing anything to not have to cover their product under warranty. Store manager said it was better to back store policy, even if that policy is bad and screwed over customers. I cannot stress enough that they are unscrupulous and untrustworthy. They also charged me $33 to assess the problem before saying they would not cover it under the warranty. Now if that is not corrupt.
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October 2021 by Colton Khatib
Love this store! Has great chicken salad!
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March 2021 by Hedrick A.
Biohazard! This company takes no responsibility for the health or safety of customers or workers. They allow the pandemic infected to roam freely within the store. Stay away if you care about yourself and others.
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November 2020 by Audra E.
Do not go if you are immunocomprimised!!! I hate that I have to say this but Home Depot does not impose mask wearing on customers. Every time I have been I have seen at least 3 men not wearing any masks and at least 5 more not wearing the it over their nose. It's concerning.
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May 2020 by Kimberly Auinbauh
DO NOT drive over there for curbside pickup before calling first. I would give zero stars if i could. They REFUSED to pull an order after we waited a day, received an email saying it was ready, then was told we would have to sit for OVER an hour to have the order pulled ‘because they have no space and too many orders’. So orders are not being pulled even if the email says so. No directions on the email to call first. The employees refused to assist, despite multiple employees wandering about the parking lot, and said that our only recourse was to come tomorrow and wait, or pick it ourselves. This is not costumer service.
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November 2019 by Mark M.
Just checked out at self checkout and got asked by a worker if I had scanned my items on the way out. She was standing next to me the whole time. Thanks for hassling me and wasting my time. After I showed her my receipt, she said she didn't notice me scanning anything.
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August 2019 by Roseann C.
Very helpful and knowledgeable staff in each department. The associates are knowledgeable on their products. That's a great help! Store is clean. I appreciate the cart attendant, Adam, who had a great attitude. It was a hot and humid Kansas summer afternoon.
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June 2019 by Robert W.
Bought doors at HomeDepot. Crew 2 was the designated installer. Crew 2 cancelled the first 3 install dates each on the day of the installation. The first install date was a month after the Special Order doors arrived at HomeDepot and each successive install date was 3-4 weeks after the previously missed one. Crew 2 allowed no priority in scheduling due to previously cancelled installs. I've made two trips to HomeDepot to resolve this issue and a minimum of 10 hours on the phone looking for the installer, finding lost doors and getting rescheduled. Now on my 4th appointment time, spent 30 minutes on hold and could not get an appointment any sooner than a month. Update, 3 more cancellations of install since review was first post 2 weeks ago. Last install date was yesterday when Crew 2 brought out 3 water laden doors that had sat outside in a 4 inch thunderstorm. Needless to say doors ruined. HomeDepot says they have no control over their vendors. Pitiful.
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May 2019 by Goldfish G.
Do not go here. Worst place. Definitely never order anything, terrible costumer service. Have missed delivery multiple times for unknown reasons. Also tried to get carpet installed and they do pretty much the same thing. No one is willing to work with me. Don't go through this, it's terrible. If you want appliances go to Nebraska furniture mart. I'd shop local for carpet even if it's more.
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July 2018 by Jsca N.
So many things! We come here all of the time. Yeah, sometimes you have to actually look for someone to help you. They don't pop out of the aisles like magical retail faeries when they sense you might have a question, but I can always get the help I need eventually. --Side note: you can search for an item on their website and it will tell you which aisle to find it in at the store. Obviously, the array of items available is staggering. They almost always have exactly what I came in for. The store is easy to navigate, it's just huge so sometimes it takes awhile to get around it. They are also great about doing returns without a receipt. My husband looses every receipt he's ever touched so this is a regular issue with us. I shop here ALL the time and will continue to do so as long as there are projects to work on, so... forever.
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January 2018 by Dustin Hess
Good selection, very flexible gpod service