The UPS Store #5941in Lawrence offers a wide range of services, including expert packing, shipping, printing, document finishing, mailbox rental, notary, shredding, and faxing. The locally-owned and operated business is dedicated to providing excellent customer service. Customers have praised the store's helpful and knowledgeable staff. One reviewer appreciated the manager's step-by-step assistance with returning Amazon packages, while another commended the friendly young employee who helped with printing. The store is also recognized for its efficient service, even during busy times. Although there was one instance of an employee providing incorrect information about setting up a PO box, the issue was quickly resolved, and the customer had a positive experience going forward. Overall, the UPS Store #5941 is known for its clean facilities, knowledgeable staff, and a willingness to assist customers with their various needs.
Tim is AMAZING and was sooo helpful! I had 4 returns all with something different and he helped me with EVERY one! He was So kind too!
March 2025
Jayna, Mgr was so very helpful. I am not a techie and needed help returning two Amazon pckgs. She took the time to walk me thru the process step by step. I so appreciated her great customer service!!
January 2025
A very kind young man helped me with printing he told me to have a great day and thanked me for my business! I like his attitude and winning personality!