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September 2023 by Lizzy2da G
Teller that took care of me was super rude and just had a smug look on his face. Just hands a withdrawal slip and when I requested 10s & 5s back, he had a puzzled look…very odd interaction since I’m pretty nice to anyone I encounter. I have a checking (with 60% of my paycheck going into it) and mortgage with US Bank. Sad that an unpleasant interaction like that puts a damper on my only day off after working 3 weeks straight. If I could today, I’d pull out of USBank and go to my other banks, Truity and Ally. I’ve always felt welcomed at Truity. Thanks, Truity. If rates were better, I’d refinance elsewhere as well.
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August 2022 by Nick Salvino
US bank locked my account without my consent claiming “suspicious activity” though there was none and claim the only person who can free my money refuses to take my calls. This is criminal, stop holding my money hostage.
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November 2021 by Don Dean
Always professional staff and great help on my mortgage refinancing.
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March 2021 by Tyler Key
This five star review is for Ashley Tyler. She was incredibly welcoming, informative, and helpful when I called this US Bank location about some overdraft fees that I let hit my account accidentally, and talked me through and set me up with overdraft protection so that it wouldn’t happen again. She went above and beyond and was able to get most of my overdraft fees refunded and within 24 hours my issues were resolved and I didn’t have to struggle through trying to do anything by myself. She’s awesome!
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October 2019 by C Smith
Went to the branch to explore getting a debit card account as advised by the handlers of our $$$$ USBank brokerage account. Banker couldn't even be bothered to come out of her office to talk to us, sent teller out with a note. Oh, and bankers take their lunch at the noon hour, just when working customers need service. Who in customer service does that?? This bank manager should be ashamed.
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September 2019 by Dale Wheeler
I like this USB branch location. The tellers and bankers are very friendly, they take the time to help with any questions or problems. The corner location is easy to get in and out of. Once in awhile there's a bit of a line, but probably busy because it's such a prominent and handy location. The ATM is in a side door on the west side. Wish they had a drive up AMT instead.
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July 2017 by Scott Lakeside
Always friendly when I visit.
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November 2016 by Niq Howard
I like this little branch. Quick and helpful.
