The United States Postal Service (USPS) is a reliable and customer-focused organization that delivers mail and packages to over 157 million addresses in the United States and its territories. With over 30,000 retail locations, USPS is committed to providing secure, affordable, and innovative services to its customers. This particular USPS location at 645 Vermont St. is known for its exceptional service and friendly staff. Customers have praised the efficient and pleasant experience they've had, with employees like Melissa, Jin Ching, and others going above and beyond to assist them with tasks such as passport applications, address changes, and package delivery. The office is well-staffed, and customers are helped quickly, making it a positive experience overall.
Melissa was amazing & so helpful. She helped us with passport paperwork and even helped me to get my birth certificate because I didn’t have it with me. She saved the day.
May 2026
Line was not long...clerks were polite and friendly...good experience
January 2026
Great service! Ian in Lawrence went above and beyond carrying my large box for me when I told the office I needed assistance. Another time I mentioned that my P. O. Box lock was getting hard to open and they fixed it for me the next week. I am happy with this post office and the people that work here.
