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November 2023 by Dustin E.
A fantastic Dillons! I think this is the closest one to our home in Lee's Summit. I grew up shopping at Dillons in McPherson and Wichita. We saw that Leavenworth was blessed with a Dillons and couldn't get there fast enough. The staff was amazing! We did our Thanksgiving shopping here. Incredible prices and service!
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February 2023 by Robin H.
Ordered flowers over the phone with Amanda, she was very nice and so helpful. When they were delivered, they looked absolutely amazing. She did a great job; Amanda went above and beyond!
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October 2022 by Candice S.
I started working nearby so I stop by their deli area when I don't bring my lunch. I was so excited to see they have poke bowls!! I live in Overland Park and out there one by one all the poke places are closing. I am so happy they have this, and their sushi is pretty good too. One time they were sold out and the lady behind the counter asked if she could make me something. It was so sweet! I am now a regular.
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April 2022 by Paula P.
My roommate bought pint of whipping cream and was charged $9.99. Walmart charges $4.48. Why the double in price. That is price gouging.
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March 2021 by Nikki K.
I highly suggest that the female pharmacist finds another career. The rudest pharmacist we have ever dealt with. To the pharmacy staff: It is considered rude to stare and point at the customer while the customer is waiting in line. The store manager that I reported this to was the nicest person and is embarrassed by the pharmacy handled this situation.
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March 2021 by Alyssa S.
The pharmacy in this Dillons is absolutely awful. I have never been treated with so much disrespect in my life. Every single one of the workers was rude to me and did not try to help at all. I had an appointment at 11 and they said they cancelled setting up appointments. They said they could "squeeze us in" around other people's appointments. Will not be going back there. Horrible customer service.
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January 2021 by Bryon B.
Nice, clean place. Lots of healthy food options. Convenient and open late. Self checkout is a plus
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September 2020 by Grace F.
I had the pleasure today of meeting a young man named Robert in the deli meat department. Despite it being only his third day on the job he handled all of my questions and pickiness with patience and a warm smile. It is hard to find in even seasoned employees so hats off to Robert for making my visit a great one.
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April 2020 by City C.
Not the place to shop during the virus due to carelessness of staff not customers. 1. When I parked, I noticed a staff member who had brought groceries out less than two feet away speaking to a customer in her car window rolled down. The staff member stayed there for a great length of time not practicing social distancing. 2. When at self check out, attendant working there leaned in one inch from my face to show me something on my screen. I had to ask her to please step back. She approached all that closely or near to. 3. When staff were passing customers in the store, they were not warning or saying excuse me and brushing too closely against customers. 4. Later saw the same woman who had been in the parking lot, who I had hoped would walk down the aisle on the opposite side coming towards us, but did not. Right down the center. It was as if only customers had received the Covid-19 memo. Not the staff. For the safety of myself and family, I will no longer be shipping here.
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August 2019 by Bill H.
I prefer Dillon/ Kroger stores compared to most other grocery stores. This location is well maintained and the prices are competitive. I also like supporting the local economy and they regularly support local organizations such as VFW, scouts, and other worthwhile causes.
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January 2019 by Jacqueline A.
I would love to use Instacart that they have set up... But the problem is that it takes so long to get groceries delivered... Do I really have to wait 3 hours?? In that time I could of just drove to the store, got what I needed, and drove back home. I wish this store would deliver groceries faster. I'm not paying extra for a Instacart membership just to have groceries delivered within a hour of purchase and free delivery fee. The other problem that I have with this location is that they never have anything stocked in the morning... Then I ended up spending longer time in the store and or having to take multiple trips because they never have anything on the shelves. The produce is not stocked in the morning and also all of the store stickers are in the way of the morning, afternoon and night traffic! This location needs to work on getting more people to help stock their shelves at night before closing... or early in the morning before opening. It's such a pain. Last but not least. STOP MOVING PRODUCT AROUBD IN THE STORE! I end up wondering around trying find an item that was in one isle that moved to a different isle the next week.
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November 2018 by Jan W.
They took six good parking spaces for their grocery pick up. The handicapped have the spots that go the length of the store and that makes it quite a walk. I got threatened that my car would be towed if I parked in the grocery pick up area. They have just made it harder for us who can't walk very far. They started leaving the carts outside in the cold and rain. They need to have ample amounts inside. Also, they need to place a cart rack at the beginning of the parking rows for those of us that can't walk far. They need to be more careful with the refrigeration of their yogurts. They are stacking them high in the refrigerated area but I question if it is within safety limits. I don't like having to use digital coupons or having to buy multiple items and find it is just a gimmick. You have to ensure that you scan the receipt to make sure you are giving credit for those coupons. The areas that are the best are produce and the bakery.
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November 2018 by Lisa N.
This store has gone downhill. It seems management has changed. Floral Dept. and Bakery are Great !
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March 2018 by Angela L.
Clean facility with some variety with the size of the store. During the time I visited, it was not crowded so I was in and out. The customer service is superb. The cashier that helped me was very personable, warm, and welcoming. Service was fast and done with a smile.
