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November 2023 by Damon Morefield
Second time using this repair shop for my commercial work truck.Got me in and repaired in good time. Friendly and fair pricedServices: Tires
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October 2023 by Clarissa Hernandez
After three failed attempts in searching for a reliable, honest, and trustworthy mechanic in a period of 1 year, I can rest assured my Charger will be taken care of at Ken's Garage. Just to be specific as I have owned my car since 0 miles and have always been responsible to upkeep with maintenance on my vehicle since day 1 as it was under warranty with Dodge. However, I noticed my vehicle overheating right after I moved to Kansas so I decided to take it to the dealerships and yes two different dealerships Dodge in Leavenworth and Toyota in Legends to no avail. Neither one was able to spot this radiator leak but wait as it gets even better with a third party of S&B Automotive who was able to identify another leak in the coolant system which he replaced entirely. Thus, three different qualified mechanics failed to spot the real issue which Ken's Garage was able to spot with their complimentary service of a quality inspection. I share all of this to help someone who may be experiencing similar issues and urge everyone to steer away from dealerships as this matter should have been covered under warranty years ago not 11 years later. I am forever grateful and fortunate to have found a mechanic after all...Services: General repairs & maintenance
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September 2023 by J R
I am so happy with the repair Ken's garage did on my vehicle. I had taken it to the dealership multiple times only to be ignored, dismissed, or told it was just normal road noise. Ken's Garage quickly diagnosed and repaired my vehicle. It hasn't sounded so quiet in years! The gas mileage is noticeably improved as well. They also worked with the warranty company to get eligible repairs paid for that were under our warranty coverage. Thank you!
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September 2023 by Leonora Feldman
I took my vehicle in for transmission work and the next day it was ready. She runs smooth. You guys are my first choice as long as I live in Lansing.Service: Transmission
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August 2023 by trey cue
I have been to this shop in the past and it was fine until very recently. I needed help removing the rusted nuts and bolts to my car plates and they were happy to oblige and for that I was very grateful. I remembered that my passenger window is a little unaligned and so I made an appointment to have it looked at. They called me and informed me that I needed a window regulator replacement costing $750 for the whole thing. I thought how is that possible because the window activates up and down as normal except that it is unaligned and leaves a small gap which rain can still seep in. I told them to hold off on the repair until I can think it through. So I picked up the car and took it home. Out of curiosity I checked the functionality of the window only to find out that it no longer activates up and down the whole way like it used to and also the door panel was not put back together. When I called them to find out what happened they adamantly insisted that "it was already like that when we got it". First of all I know for a fact that I am not a liar and I know the condition of that window when I brought it in. Secondly, I take good care of my Mercedes and my Land Rover. But what is irritating is when they lie and turn it around on you. Shops like this particular one makes you regret moving to Leavenworth. It definitely makes all the other shops in the city look bad due to one rotten apple. Sad.
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August 2023 by Hannah Bowers
I have now been in for work twice with them. Great shop! Competitive prices and kind customer service. My car is doing great so I certainly can't complain
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August 2023 by Tara Brooks
Very good service!! Called on a Tuesday, dropped my car off on Wednesday, got a whole AC unit replaced. It was ready the same day!! Curtis and the crew were very prompt and professional.Stacey WebsterService: Air & cabin filter replacement
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August 2023 by B J
Pretty fast getting your car done. A little pricey but definitely worth it. Overall very good service.Services: Auto engine diagnostic
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August 2023 by Brian
They took care of me beyond expectations and their price was beyond fair. Definitely a trustworthy mechanic.
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July 2023 by Harold S.
Ken was open and honest with me about configuring the type of exhaust system that I wanted, and on top of that, gave me several different options to save me money he has a long waiting list there and it's booked up for several weeks out so it's good to plan ahead.
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June 2023 by Jason Tesch
My experience with Ken’s Garage has been nothing but wonderful! Everyone there is professional from the top down, their knowledge and expertise is unmatched and their 100% fair and honest work is never compromised by the people who are in charge of their business. I’ve lived here Lansing/Leavenworth since the beginning of my time here on earth so I’m pretty familiar with the area and the surrounding areas as it pertains to auto mechanics and repair shops, I wouldn’t have my 2006 Volvo s40 in any of those places in the area because I know from experience that Ken’s Garage offers competitive labor charges works with the customer provides quality service and work and backs up their repairs via auto repair warranty.Services: General repairs & maintenance
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June 2023 by Andreas Winter
Best garage in town! Had our car serviced here for a total of four years, before moving away from Ft. Leavenworth. Would trust them our cars every time again!Services: Air & cabin filter replacement
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June 2023 by Vic Harshbarger
quick service repair done at the estimated cost and finished early.Service: Auto water leak repair
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April 2023 by Paul Hattok
Had my rv for 7 weeks didn't fix half the things wanted done they left stuff they took off inside the rv with an box of nuts and bolts have no way of knowing where they go then charge me 1600 dollars I'll never go back
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March 2023 by Kimberly G.
I wrote a review about Ken’s awhile back and wanted to be sure to follow up. I am a huge proponent for supporting local businesses and after my conversation with Troy this afternoon, I wouldn’t want my first review (written out of frustration) to steer anyone away from getting service at this shop.First and foremost, Troy was honest and fair, as well as kind. He was easy to talk to and willing to hear me out. He also rectified the situation right away. We ended on a good note and I told him that I would be happy to bring our business back to their garage.At the end of the day, a little communication and understanding go a long way for all parties involved. I truly appreciate Ken’s Garage for just taking a moment to talk through things with me, and in turn, making them right.The business is run be a genuinely good man and good people.
