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August 2023 by Melissa Huber
Very easy to get a unit. Hassle free. Only thing I do not like is them closing at 9 pm. As I work over nights and sleep most of my days so it makes it harder for me to get into my storage for the things I need. Prices aren't bad though.
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August 2023 by Michele Gilpin
Great experience! Had a smaller unit at the Cherokee location for 3 months. No issues. Friendly staff and very helpful!
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January 2023 by Kate Sammons
Eisenhower location no problem! Cherokee location - DO NOT USE!!! Everything we just removed was covered in green mold - and it is "not their problem". Very disappointing.
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January 2023 by Logan Sammons
The Cherokee location has moisture problems all our belongings were coved in mold. The concrete floor was damp to the point the bottom of boxes showed signs of water staining. Called to see what could be done and was told it is our problem they didn't seem to care
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July 2022 by Nancy Storey
We were hosting a fund raiser yard sale at our church for a Free Women's clinic. This facility graciously offered a unit free of charge to store some of the items that were donated. We are very grateful to them.
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December 2021 by Ann McGuire
0 stars is more like it..never seen bigger crooks in my life!!! What a shameful way to treat people.I won't even give details cause my expreience involved the law!!!
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June 2021 by Gary Michael Clark
Very helpful and attentive staff! Always polite and professional.
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March 2021 by David Hunter
I have utilized this facility for over 3 years and today received the worst customer service (supposedly from the manager) ever. When I called at the beginning of the month to pay my bill they double charged me and then said it would be reversed, the money came out of my account the next day but nothing was given back. In these tight money times you would think that they would want to take care of customers a little better and not steal money from them. I did get upset with them on the phone because they wouldnt give any answers except that I should take it up with my bank. Its not the bank that stole money from me it was them.
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March 2021 by Amanda Robbins
I had a 1 way move from TX to Ks and got trapped by the snocalypse that happened in Tx. I had taken pictures and videos prepared to fight to have charges taken off for overages. I didn't have to do any of that. The manager heard what I had to say and I guess has watched the news and didn't give me any grief. The employee I spoke to before her, and then the manager herself were so nice and understanding. I will absolutely rent from them again.When I thought I might have to cancel the move period, the other place was going to still charge me for a natural disaster out of my hands. The storage box employees are angels in my book.
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January 2021 by SAM BIX
Very good Shipping place FedEx
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October 2020 by Payne Montague
WONDERFUL! Every time I have used this Storage Box, Inc, the service and professionalism are impeccable! I STRONGLY, STRONGLY recommend them located W Eisenhower Road, Leavenworth, KS
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October 2020 by Geri Jenkins
Always friendly, and so helpful. Helped me carry in the tires I was returning without being asked.
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August 2020 by Kirk Harrell
decent
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January 2020 by No 1 Special
Great service.
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December 2019 by Ellen Meroney
This is my 2nd time using this vendor. A+ customer service.
