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February 2024 by Stacey Nelson
Very nice people
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February 2024 by Witchy Queen
Very expensive, I have to pay 150+ every month. And when I signed up they said they’ll give me a $150 gift card that I still haven’t got, so they lied. Probably going to switch to something else because t mobile is not what I want to invest in
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February 2024 by Kyle Goodroe
Went in to get my wife’s phone transferred to my account. The rep immediately stated she was not able to do anything and I had to call customer service. At other T-mobile stores, the rep would call customer service with you and resolve your issues the best we could. She did not want to do her job. Then, as we departed, she bid us farewell in a passive aggressive tone. Very unprofessional and not helpful. I do not recommend this store to anyone.
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February 2024 by Samantha Blakley
Depends on the day you go in. Maybe 1 star, maybe 3, just depends.
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January 2024 by Petra High
Chris was very helpful, gave me some information on the phone and even helped me set it up. I appreciate the absolute amazing service that he gave me. 10/10 would recommend
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November 2023 by seunghee lee
The employees there should be paid more. You have a difficult job that requires you to study and know more, and to understand and communicate with customers. I especially praise Ethan and Kirt.
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October 2023 by Devin Couch
Customer service experience was sort of ok, but was mislead and lied to from Customer support over the phone. They told me that the refund would take a few days, but it has been nearly more than a month. And a forewarning, their 3 year agreement to not raise rates and add fees is expired. They are getting ready to rip people off.
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September 2023 by Sterling T
I went to the store after getting off work late and they helped me get the new iPhone super fast and the two guys working were very knowledgeable and eager to help me, they even stayed late to make sure everything was set up correctly for me. Amazing service highly recommend!
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July 2023 by Matthew H
I had created a real mess by deleting apps and adjusting settings preventing me from transferring my old phones date to my new phone. Terry had it all sorted in no time flat. He was extremely competent and a pleasure to deal with!
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July 2023 by ma Ha
Ethan was extremely helpful and polite. His employer is lucky to have him on their sales team
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May 2023 by Nikole Frashier
I love Damien! The best service ever. The staff there really show how much they care.
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May 2023 by Kate S.
My wife and I went in today to get her upgraded. Shelby was who helped us and I just have to say she went above and beyond with customer service. She made sure we didn't miss out on any promotions that were available for us and she helped us understand our plan and our bill a little bit better. I highly recommend this store to anyone needing help. Shelby had an awesome attitude!!
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February 2023 by Alexis Donnelly
Went in with my cousin to get his iPhone screen replaced. Service was extremely fast and I believe that particular service was also free with his plan. Store was kept very clean. Christopher (I wasn't think was the name of the employee) very helpful
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February 2023 by alyssa santana
One of the best experiences I’ve had at T-Mobile. If you go ask for Shelby she was amazing and very helpful. :)
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January 2023 by Delainey O'Brien
Had a great experience getting our phones set up. Terry L was great and patient with our struggles getting our phone numbers switched over. He took the time to explain everything and made it a great experience over all! Really appreciated the team work as well from Shelby and Chris who jumped in to help!