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September 2023 by Nancy Miles
Fabulous dealership! Had just what we wanted at a great price & package. Everybody was extremely helpful from the moment we walked in the door. Our sales person Jeff George was awesome. Brandon in finance was so clear & helpful with the paperwork. Everybody was great. Thank you for getting us in something we will love driving!!!
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September 2023 by Emily Daniels
Chase McDaniel helped us to find exactly what we wanted in a used vehicle. He was patient and a great listener. Caring and concerned with our needs. I would highly recommend Chase and Zeck Ford for a completely new car buying experience. They've set a new standard in car buying!
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September 2023 by Rebecca Ruis
Highly recommend Zeck Ford! From the moment you walk in and until you leave, you feel welcomed and not rushed. All staff is super friendly. We had the privilege of working with Robert, and he was so friendly and answered all of our questions. We will definitely be back when needing another vehicle. Oh how can I forget the fresh popcorn is delicious!
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September 2023 by Ann Gassman
Nicole & Jason were absolutely fantastic in the process of purchasing my new (to me) vehicle. Zeck Ford made the experience a happy one, and went above and beyond to make sure everything was as easy as possible for me. It is hard to describe how satisfied I was with the experience in a short review. Best customer service I’ve seen in a long time, and at a car dealership no less. 10/10 would recommend to anyone on the search for a vehicle, and would definitely visit again should I be in the market.
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August 2023 by Brody S
Great buying experience. Service was great! Super friendly staff and easy to work with. Would definitely recommend to others. Thanks Cliff for awesome buying experience. I love my bronco!
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August 2023 by James B.
Had to get a tire sensor replaced along with a fan motor so I contacted Zeck. I was told to make an appointment and waited a couple of weeks for the time to arrive. On the appointment date my wife took the car in and was told if she didn't wait for the car, it could take a couple of days to finish. When she told me this, I assumed they would work on the car, but if they didn't have the parts, it could take a couple of days to get the parts and repair the car.At 4PM I called Zeck service to see what progress had been made only to find out the car hadn't been touched. Apparently when my wife was told she needed to waste two or three hours waiting at the garage or it would take several days to get worked on meant the appointment was worth nothing ! I was told that by NOT staying and waiting my car "was moved back a hundred vehicles" in the service line.Pardon me, but that doesn't make sense. Why make me wait weeks for an appointment if my car is only going to be placed days down a service line ... unless I opt to wait and give up earning the wages needed to pay for the job.I have been going to the Leavenworth Ford garage for decades. Rusty Eck, Zeck, etc. The dealership Is going downhill. Stupid, and customer disregarding policies.When vehicle prices drop from $70,000 dollars down to a more reasonable $30,000 dollars, I'll consider buying a new Ford I doubt Zeck will get my business.
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August 2023 by Sandy Gardner
Chase McDaniel was our personal car shopper. We came into the Zeck Ford dealership knowing we just needed to purchase a second car. Chase listened to what we needed and gave us a few options. Which were awesome for us. We ended up buying our second car and driving out of the dealership in just a few hours. Chase was a great listener and helped us immensely. Great job Chase, the staff was super friendly we appreciate everyone.Thanks Chase,Sandy and Gary Gardner
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August 2023 by Jake McHenry
We picked up our 2023 Outer Banks Bronco today. It was a great experience buying from Zeck Ford! Cliff Henry the sales manager treated us super good. He basically held our hands, showed us all the models and different packages, went over everything with us several times so that we would be able to make the right decisions for our budget. Cliff was very knowledgeable about all things Bronco!
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July 2023 by Michael G.
Had a very bad experience with the service department. Went in with an underboost and misfire codes. The Mechanic tried to say it needed an engine. I declined at the time they shoved the vehicle out of the shop. When I did some checking the IAT sensor was disconnected, the intake tract both at the turbo and the airbox where the filter is at the clamps were loose. Finally the evaporative emissions pipe was completely disconnected with the bolt for it was found on the cowling of the vehicle.Seemed like a targetted way to get the engine to fail to prove a point. Allowing unfiltered air into the intake shortens engine life badly. Having the evaporative emissions not bolted as it needs to be also is not helping the engine live or keep our planet healthy.
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July 2023 by Ann Antrim
Jayden was wonderful. We took quite a bit of time to decide and he was incredibly patient and helpful. They didn’t have the exact truck we wanted, but scoured the country to find just the right one. Everyone worked diligently to ensure we had a great experience.
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July 2023 by Jessica Villa
I came into Zeck Ford just to ask some questions about trading my car in, I didn’t expect to do business right then and there but thanks to Chase McDaniel, he made my experience well worth coming in! Moving from Texas to Kansas, I didn’t have things in order but they worked with me tremendously and I’m super grateful! Zeck Ford is the best!
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July 2023 by Cindy Espy
What an amazing place! The sales team was fantastic and Steve is a hoot and a kindred spirit! Thank you guys for such a great experience from sales floor to financing!
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June 2023 by William England
Cole Tillotson was my sales person and he was amazing!!! Answered most of my questions before I had a chance to ask them, very pleasant, polite and professional. I would definitely go back and I would definitely refer friends and family to Zack Ford! Thank you Cole and the rest of the staff for a great buying experience.
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June 2023 by Randi McFarland
My husband and I had the best experience buying at Zeck Ford! We made a appointment with Cliff, and when we arrived he already had the three vehicles we were interested in pulled up. I loved the fact they allow you to test drive on your own without hovering over you as well. We had all three kids with us and the whole staff was great at helping them stay busy or fed with snacks/water. After searching for some time, they definitely have the best prices around with the cleanest cars I’ve ever seen! We’ll be back! You’ve earned customers for life!
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June 2023 by Williams Way Of Life
Steve was our salesman and he was fantastic! The entire staff at Zeck was amazing honestly. We called ahead to let them know what vehicle we were looking at and told them about our trade in. We have 2 young boys and Steve was very patient with them. They made the trade in and buying process as painless as possible. We were driving away in our new van after just 3 hours!! They gave us the most for our trade in and helped us get the new payments to under what we needed. The car was detailed before we left and they helped us transfer all of our stuff from our old vehicle to our new one! Highly recommend to anyone looking for a haggle free, fair pricing dealership!
