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January 2024 by Ellie Stefanova
Love the service and the clothes there.
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October 2023 by Maura Esther Garcia Donado
Barbara can’t resolve something so simple as it was a return or exchange, sending me back to the store I bought it, which no longer coordinate with the simple thing that Banana Republic is only one no matter where it’s the location… sorry for her but has no attitude and charisma to solve or help the clients …. Poor customer service in this location in my opinion.
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August 2023 by Bailey Ostrom
In my opinion, Banana Republic is the MOST expensive of the family of Gap brands. Most of the time, I enjoy browsing through here. I’ve often said that I’d recommend Gap Factory over Gap, I think I’d also recommend Banana Republic Factory over Banana Republic. Also, most of the time, the employees in here don’t take any time to acknowledge me.
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June 2023 by Kyle Solsberg
Huge store with just about everything! Great place to shop or just look around and right in the heart of downtown time square area!
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May 2023 by Valerie Palmer
BR had a 30% off today. They really have some very nice items there.
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April 2023 by Karen Pendergrass
This Banana Republic — and Barbara in particular— are lifesavers.Barbara helped me out tremendously with matching a swatch I had to the perfect pair of pants, and made sure I got the right shirt ordered. She was so good, she just saw the swatch and pointed out the pants. No need to double check.That woman is a gem, y’all.
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March 2023 by Benno Landfair
The people that work there are so snooty. You work retail. Sit Down!
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February 2023 by Clara Bush
Let me preface by saying that I DESPISE shopping for pants. As a twenty something, plus size woman (size 18ish) with a unique body type, it can be very difficult to find pieces that I like that fit and are actually flattering. It gets to be pretty demoralizing trying on pant after pant with nothing fitting. I was honestly assuming that I wouldn’t be able to find anything in my size at Banana Republic, but I met the absolute kindest sales representative, SHOUTOUT MANDY, who helped me find my size and kept bringing out pieces from the back in my size that were on sale. She must have pulled 2 dozen pairs of pants from the back all in my size for me to try on. She and my friend hyped me up the whole time and gave me honest feedback which was so helpful. Maybe it was just kismet but I ended up walking away with FIVE pairs of pants for the price of two. This was honestly one of the most positive shopping experiences I’ve had in years! Also Mandy, sorry for hugging you, I hope it wasn’t weird.
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December 2022 by Mitchell Kemppainen
Great style, but some of the clothes seem more uncomfortable so I find myself shopping here less and less. In particular the cashmere and sweaters are getting scratchy and itchy, especially in turtlenecks.
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November 2022 by B K
Great customer service by the sales associate.
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August 2022 by Regina Brame
Sales staff were friendly and helpful.I will return soon.
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January 2022 by Stephen Newman
Got a sweater from here and Barbara hooked me up my fiance loves it! I had great experience with the service she knew her stuff!
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July 2021 by Spencer Schenk
Had a great experience shopping here, the staff (Shelly, Timothy, & Julian) were all very friendly and helpful!
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August 2020 by Victoria Symmonds
Excellent customer service. Todd is very friendly and helpful!
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August 2020 by Wicker
Always great service and sweet clothes
