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December 2023 by Merlin C Spencer
The best branch bank. They are friendly, help answer all out questions. They deliver services with smiles, and provide what's needed to complete our banking. They get it done right - NOW.
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September 2023 by Anthony Johnson
Yes I was a customer with Bank of the West. And they emerge together Bank of the West and BMO bank now is BMO Bank but now I cannot get on my mobile app. I tried to call BMO customer service you sit on that phone for about 2 hours before somebody answered then they will hang up on you. I am not having a good experience with BMO bank right now and I'm a new customer cuz I'm coming over from Bank of the West
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December 2021 by Vladimir Garcia
Out all the banks I’ve had this is definitely the worst, no customer curtesy whatsoever. Honestly don’t care that you do business with them. Also I noticed they don’t respond to negative reviews, actively as a company they do not care to improve their customer service.
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October 2021 by Sasha Minx
Nice employees and great location by Ward Parkway shopping and State Line.
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September 2020 by Brian Reif
Krystal is the best banker we have ever worked with!
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September 2020 by Kara R.
I have been banking here for the past 2 years. I have always worked directly with Kristal. Recently, my account had some issues, and Kristal worked diligently to make sure it was resolved. The other branch closest to our home was so unhelpful, I left the bank in tears. I was wanting to switch banks. I am willing to stay and drive across town, because of Kristal’s exceptional customer service.
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April 2020 by Monica Meyers
Helpful in every way!
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April 2019 by Harry Mallin
Tierra always helps me promptly and I know she takes care of my mom's accounts with a smile...because my mom always tells me about it.
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July 2016 by Brian Stokes
Poor communication, deactivated my brand new checking account before I could make a deposit due to "low funds". I get paid monthly and told them it would be at least 45 days to straighten out direct deposit. I also asked them not to open a credit card as I did not want an inquiry on my credit history. They completely ignored my requests. Walked in to discuss these issues and after being passed around to three different individuals, and waiting 20 minutes for them to find my paperwork, I just left. Will not be doing business with them again.
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March 2016 by taya nicole
Does not inform you about everything...they wait till the last minute to tell you stuff
