-
February 2024 by Daniel Straasburg
Macy’s along with all the big box stores are slowing dying away. Sizes, Design and Stock of items are either not what customers want or the sizes don’t fit.Store has the old box store feel and smells which isn’t always a good thing.
-
February 2024 by Michael Fleschman
Poorly staffed. Ralph Lauren area had little to choose from. Luggage was not marked with prices. Price check units did not work. I spent my $ @ Dillard's..
-
February 2024 by Tina Vargas
Thankyou Natalie for helping me gain info on my 10.00 bonus coupon. An for checking me out with my purchase. Your very nice an was so helpful. Thankyou.
-
February 2024 by C P
Bought my wife pajamas for Christmas and they were the wrong size. She took them back to exchange and they wouldn't let her because they have a non-negotiable 30 day return policy (even for exchanges with a receipt that were never worn). I'll stick to Amazon
-
February 2024 by Joel Rybolt
Everything we wanted was in stock. Many items were on sale.
-
February 2024 by Sonya McAdoo
During the holidays, I experienced a heartfelt ♥️ remarkable customer care from a Personal Stylist name Selena Marischler. She went above and beyond her job duties to make my experience forever memorable. I needed a specific size coat that was completely sold out everywhere except your location at Leawood, KS Macy's and I live in Tennessee. I took a leap of faith and reached out to speak with an associate to see if I can somehow purchase and receive this coat. ? Praises for Selena M that speedily made it happen for me around the holidays. My review is late due to open season at my job and it being busy, nonetheless, I am making it known that employees like Selena Marischler is a valuable asset to Companies like Macy's. Thank you for hiring her. ?
-
February 2024 by Darren Stewart
Well... it's Macy's LOL!!! ..... With that being said.... ITS THE STAFF AT THIS MACY'S THAT MAKES IT A FUN , FRIENDLY PLACE TO SHOP!!!!
-
February 2024 by Mary Pat Johnston
Mac counter had no one working. Needed to pick up one product on lunch hour. Lancome rep offered to help me find it for a good 15 min. We searched every inch to no avail. Unfortunately, we never found it so. She tried to find me a similar product by Estée Lauder. Excellent customer service!
-
February 2024 by anthony barber
Horrible place to try and talk to someone. Hit this button to reach one department just to be put on hold and receive no answer!!!
-
January 2024 by Pamela Newsome
Excellent quality of clothing and pry!
-
January 2024 by evangtlc
The store is starting to feel like a closeout center.
-
January 2024 by grace martinez
Everyone is so helpful and very nice! One of rhe ladys in the women's department went above and beyond to help me!
-
January 2024 by Johnny Dragon
Too far away
-
January 2024 by C Troz
Holiday help sucks but overall very nice place for jewelry and clothes.
-
January 2024 by Yvonne Carr
I love shopping there. And The Staff's always ?? nice. And I love Happy By Clinique ??
