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August 2024 by caleb veer
Great move start to finish! Communication was great and move crew was excellent!
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July 2024 by Kyle Nelson
Everything went super smooth. Would recommend to anybody that is moving.
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July 2024 by David Frayser
The only good thing about using this company was the service we received from Ericka Wolfelt. She works at the office.
I don't know that I've ever written a review, but when I say these movers did a horrible job, I can't stress how bad the experience was with the finished product.
Two of our three tv's showed up completely broken (cracked across the screen), our dining room table was split in half when it arrived, the electronics showed up with half the items needed to be reassembled, our new Blackstone grill was dented all over, and our Adirondack chairs had splits across two of the four of them.
When the truck arrived at our new home, the unpackers from the 3rd party pulled me aside and said "I don't know who packed this thing, but let we are not responsbile for how this comes out".
Lastly we had contracted with them to hang out tv's at the new property and put back together our workout equipement... we had to call them twice to get someone to come out as they never showed to our first appointment and rescheduled a week later.
Overall it is a rough experience using them. And I wouldn't have written this review if it wasn't for how much we spent on this move and how poor the service has been since we reached out and told them how everything went bad.
Find another company. This one isn't worth the money and certainly isn't worth the headache.
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May 2024 by Jill Baldwin-Morgan
First off I was very nervous to have individuals move my belongings that I did not know. My mind was eased from the home inventory meeting and the moving coordinator was phenomenal. Contacted me several times during the process. The team of movers were kind, careful with my items, and very fast. I was moving from the KC area to Arkansas. The team loaded on a Tuesday and delivered on Thursday. Friendly communication from the team about delivery time. I could not be more pleased with the amazing service from the bellman group. I would definitely recommend them to anyone needing a moving company.
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April 2024 by tim reese
The folks in the ops department and the warehouse personnel are awesome thank you for your help. I would definitely recommend Beltmann to anyone
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October 2023 by Ryan Akers
I moved from Kansas to Texas. The unloading crew was great, and my rep was easy to contact. However, the loading crew was extremely slow and took 12 hours to load even though I already had the house packed up and even moved all of the boxes to the garage. The driver was the main problem. He was really slow and stopped to talk way too much. Then, when they arrived at my new home, I had multiple items broken, including my TV. I filed a claim, and they didn't give me nearly enough to cover my replacement cost. I've emailed them, but they've now ghosted me—an absolutely horrible moving company. Do not waste your time or money. I spent thousands for their services and am now having to pay out hundreds more to replace the furniture that was in mint condition. The “insurance” is a joke. They convinced me that I would never hire “professional” movers again.
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October 2023 by Jay Stiefer
Use any company except this one. I made the mistake of hiring Beltmann/North American Van Lines to move my family’s belongings from the Kansas City area, to the Phoenix area.Beltmann sent a very shady crew of loaders in to my home on loading day. A couple of them reeked of pot, but I was out of time and couldn’t afford to kick them out and start over with a new company. These jokers were not careful with anything as they were removing boxes and furniture from my house and loading them on the truck.The real problems began when the truck showed up at our place in Arizona. Smashed box after smashed box was unloaded. The most damaged boxes were the ones with “fragile” stickers on them. Lots of them.My wife’s heirloom Edwardian library bookshelf was smashed to pieces. Her antique chair was broken at the base. Our bed frame was broken, antique coffee table was broken. What really gets me is all the intentional damage that was done by these movers. At least one of Beltmann’s crooks repeatedly struck my two office safes with my 30 pound kettlebell. I have extensive photo evidence. Both must be replaced due to this damage. My BRAND NEW dryer was destroyed due to a Beltmann loader apparently stomping or jumping on it hard enough to smash in the top and detach the panel. The drum was compressed and wouldn’t rotate even by hand. My not new, but perfect working order washing machine suffered the same fate.I filed a very expensive claim with North American Van Lines on 9/17/23 and have not heard a thing.As it turned out, the loading crew aren’t even background-checked employees. The only two backgrounded employees they sent in to my home were the truck driver and head loader. The head loader gets to bring in his dirtbag buddies in for whatever he pays them. I know that because I’ve been demanding the names of the loaders ever since. Beltmann strung me along for weeks before I spoke with one of North American’s vice presidents, who finally admitted that only the driver and head loader are actual employees, and even they don’t know who the head loader personally hires and brings in. This is FRAUD, since I was assured that all employees handling my move were experienced professionals. They weren’t even officially employees!I am filing a police report for criminal damage to property. Since Beltmann chooses to have anonymous criminals load customer’s household goods, the only names I have to put in the report are Gary Rodden (the VP) and Keith Roberts (the head loader.)Hopefully the photos will load so everyone can see a small sample of the damage caused by this company.Beltmann won’t even respond to an email now. It’ll be harder to ignore the civil papers they’ll be served with if they don’t make good.Do your due diligence (I thought I had) and avoid this company like the plague it is.
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September 2023 by Steven Starr
Good people, helped me a lot!
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October 2022 by Lee Anne Walsh
Do not recommend Beltmann Lenexa to anyone. Several of my items that were placed in storage in their facility were damaged. I have moved 6 times and have never had so many items damaged. Fork lift went through box and shattered the TV screen (why would you use a fork lift for a TV??). Ethan Allen furniture badly damaged. Glass broken out of a curio cabinet. A leg broken off an antique table. Did not show up for debris pick up when scheduled. Not a professional company at all. If you value your belongings, don't let Beltmann Lenexa handle them.
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June 2022 by Dave
Worst experience of any move in my life. I tried to post the entire story but it far exceeds the character allowance. Suffice to say when a 67 year old man has to help load his own HHG that is very bad experience. Getting pieces of someone else's furniture just means I wasn't the only one with a bad moving experience. Don't ever use North American/Allied.
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June 2022 by Molly Fries Fernandez
Hires Thieves!!! Driver: Don Johnson, Phillip Jones, Jason Williams were all involved in stealing my families jewellery, money, and sense of safety. How do you sleep at night????????The company does nothing to help you.All of these companies are shells. They hire one person to work for them and then those people hire their own helpers. Pay them cash off the books with no records, then there is no one to hold accountable.It is disgusting! Do not hire this company.
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September 2021 by Michael Barbee
The people at Beltmann were professional, helpful and kept us informed during the move process. We also had a GREAT driver (Kirk) that handled our move. He was incredibly professional and kept us informed of delivery dates. All our belongings were handled well.
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March 2021 by Shirmekas Doss
I just recently use Beltmann relocation group to move me out of the state of Kansas for my company and the move was remarkable. From the beginning of the walkthrough of my items, packing and unpacking. Karen, Lisa and the movers all were very professional about the moving process. James and his crew did an awesome job packing and loading my items. What I loved the most is that the packing crew felt like I had known them for a long time. I even tried to help pack but was told to only pack my things from my dresser, then get out the way because it was their jobs to pack my items...lol ok then bye!! No seriously they all did an Awesome Job. Even the ones that unloaded and unpacked did an Awesome job as well. I recommend anyone to use Beltmann Relocation Group, if my company moves transfer me again I will use them.. You guys Rock!!
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January 2021 by J G
Amazing professional movers A+
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August 2020 by Cindy Maguire
Wish I could give zero stars. RUN!!!!!