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February 2024 by Bryan Lightbourne
I'm gonna tell you all now. Don't waste your time at this place!!! the machines look new, but they work old... Cost me $19 to do one load of laundry another $30 just to dry and i left there after 2.5 hours still with wet clothes. They keep telling me that the manager is on her way to speak with me... that never happened. Then asked me to wait on her when I already spent 2.5 hours waste in that place. This place has cost me time and money which I'll never get back....run away from this place.
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January 2024 by Connie Heitman
Need a lot more dryers. Needs to be up-dated very bad. Prehistoric laundry mat
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January 2024 by Carl Rogerzinsky
It is absolutely disgusting, prices aren't posted and just one wash is $6? Many of the machines don't work and it is dirty.
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January 2024 by Lethel Davis
Great customer service
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November 2023 by EVELYN MARIELL REVETTI GUTIERREZ
It is used to wash clothes, there are many broken machines
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October 2023 by Theresa Johnson
The new Bubble Room Coin Landry & Dry is nice but the worker is very unprofessional. I am a chemo patient and park in the handicap put my placard on the dashboard not hanging from the mirror she started yelling at me telling me I couldn’t park there; and then after being almost 35 minutes late she told me she can open up when she wants to if I don’t like it I can go somewhere else. Made me wait to use the changes machine until she empty all the washer coin slots. She was really mean and and Nast and I did leave a message with no communication from the owner. The other Bubble Room in Lenexa they may be late but they are never hurtful and talk crazy to you. I hope no one has to ever go through being treated bad for being handicapped and sick from a Chemo treatment to be screamed at and you already weak and nervous from these treatments. Not happy at all!!!
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September 2023 by Oluyemi Babagook
This place is an absolute joke. Do not waste your money at either of their locations. How are you going to charge $6/load (without it being clear they cost a whole 24 quarters) when half the machines don't function properly, and only half of those are labelled as such?
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September 2023 by Patricia Byram
The dyers don't dry your clothes at all. I have a whole basket of wet clothes
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July 2023 by Joanna V.
This was the worst service in my opinion they don't help there they be outside smoking and drinking that is no customer service there at all I don't recommend it at all this was the worst I swear
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June 2023 by Alexandra Vincent
Every time I come here, more and more machines are out of service. I came here yesterday and 75% of the washers were broken. The change machine was broken. It seems there's no effort to fix or replace any of them. The place is filthy and outdated. I immediately left and will not be back.
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June 2023 by Jennifer Roney
Dryer wasn't drying well, the attendant fixed it quick. Just communicate with her
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May 2023 by Kamila R.
This was my first time here and the old lady at the counter kept her eyes on me like a hawk. It causes for a very uncomfortable experience. She was extremely rude when having to put my clothes to dry stating that I'm overloading the dryers when I'm barely putting any clothes in there. From her angle at the counter it may look like a lot but from my angle the dryer is barely even half way full. Definitely will not be returning. It explains why this place is practically empty.
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April 2023 by gingentleman
24 March 2023: A truly horrible experience. The old woman who works the counter lectured me because a single dryer sheet escaped the clothes I removed from dryer. When I suggested it was not her place to lecture me, she became extremely abusive, started screaming at me and attempted to incite another customer to become involved because I was "disrespecting" her. She deserves to lose her job over her behaviour. I am a disabled senior and find her behaviour and language unacceptable. Find a better option for your laundry needs! I cannot recommend this place at all!
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April 2023 by Previous Business O.
I've had a problem with the same attendant as NANCY'S REVIEW in Google maps reviews, as well as MANY others. I went to get change at their front desk because I need a dollar coins. It was 8:00 a.m. she's on the phone just like in her pictures & then scoffed at me & was upset that I was asking her for these dollar bill coins for the machine because the machine was closed down. She scoffed at me & then told the person on her call " can I call you back, I have someone". Not in a nice professional tone. She was really put out that I disturbed her on her personal chatty phone call because a customer needed soap and coins. She told me "you better be glad I'm here because I'm leaving for a drs appt". My thoughts, are you not an employee? Who is going to give change and soap if no one is here? Sure enough, she left. I did get my change, but she seemed very put out to ask her for help. Even more put out when I had to ask for help a second time because the machine would not take my 5 dollar bill after 20 attempts. I almost had to wait til she got back from her appt. I felt trapped & my clothes & me hostage on her time frame. Bitter, thats all I have to say & I have been nothing but friendly to her each & every time. I don't deserve a snarky mouth no matter what her age is. I didnt believe the review of Nancy because I've been here several times and never experiences it....but today was my snarky day I guess. The other employees have been nice and I've had no other problems. Other than that, it is a clean laundry mat. Even the bathroom is immaculate for a bathroom at a laundry mat. It's still my place to wash laundry. Hopefully she will take the criticism & be a bit kinder to people. April 2nd add on. While sitting here doing laundry hotel crew decides to show up & use up all 16 working for their hotel sheets and towels. The smart thing would have been to limit the amount of dryers that they use maybe possibly getting them half that way the other customers here at the shop to dry their laundry. They still have about 10 more bags to shove in. I had I had the attendant to call management management refuses to limit the amount of dryers this hotel is using. I've been here far longer than they have I watched them drive up. This is an absolute shit laundry place. Round three on this fine April. I thought everything was going well but that bitch of an attendant is here again that old lady is nothing but hate. When I walked in she proceeded to tell me how I put the money in the wrong machine. That is my fault. She claimed she knew for a while. I also mentioned that I could see her from my car & she could see me sitting in my car & she could have let me know. But she said that's not her responsibility. I told her she could have been a nice person & yet she still had nothing but shit to say & hate spewing out her mouth about her & whoever she was talking with on the phone knows about all of it. Is this how the company really treats its customers I'm really having second thoughts about the new place opening cuz I don't want to have any dealings with her at all ever again. I guess you really don't need my money every two weeks I guess I could just go someplace else would they would be happy to receive my money with smiles on their faces and happy to help a customer when needed or when something goes wrong. Horrible employee. Im not the only one complaining about her ethics or ability to work as an employee. I guess the job just pitys her and that's why she is employed. I decided to sit with my laundry out of fear she's such a mean person that she would stop my load. She decided to go outside and decided to stare at me in the in which I stared right back and waved and smiled. When my laundry was done I yelled goodbye and that she was a fat f****** c***. That's when she said it's okay we have video of you. Then I said freedom of speech honey I can say what I want it's not agai
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February 2023 by Tigerhawk
I will not waste my gas coming here. Half of the washing machines are out of order and the same goes for the dryers. It is not clean and it is always always crowded
