-
March 2024 by Jacqueline T.
Don't recommend the self checkout. I was by myself with a 10 month old and 2 year old and cashier named song but mostly the other woman was making me very uncomfortable and tell me How I had to checkout w/o help..... they may have been feeling like they were doing their job but made it very hard instead. Red head named shalem or Rhymed with shaylin idk.... Very rude. Wont be back in self checkout and will be talking to management about her.
-
January 2024 by Bailey K.
This is the best Costco in the area. They're always clean and they always have the necessities in stock. Staff are courteous and helpful. This one is on the KS side so it does sell hard liquor or wine like the MO stores do. Definitely worth the membership cost.
-
November 2023 by Larry S.
Never answer the phone in automotive have called two days now to find out if have battery in stock no answer.
-
January 2023 by Missy B.
Self checkout here is ridiculous. At Sam's Club I get to use a handheld scanner and keep everything in my cart. Here I had to pick my coke and water up (both heavy, especially the water) and swipe them upside down on the scanner. Then I have to put everything else on the weigh area and then back in the cart. Never again. At least this location has more than 2 cart bins though.I'd never recommend someone buy a Costco membership.
-
November 2022 by Jimmie S.
Only have two disappointments with Costco, kind of petty however I do believe that Costco takes better care of their employees than their competitors and that's why I have loved Costco for years. One issue is when you get use to where product is, and you go to pick it up someone has relocated the pallet somewhere else in the warehouse. that is fine however I will not spend a lot of time looking for that product and end up going to Wal-Mart usually to pick it up. Second one is when covid hit they stopped serving onions for the hot-dogs (also the pizza) and they put the hot-dogs in a paper bag. that was the highlight of my experience when going to Costco and we would go twice a week for that. As of now I have not eaten at the food court for some time now, however myself and my wife when we do shop at Costco we now drive over to Sam's Club and eat at their food court. I would never have thought how much better the hot-dog tastes with onion and Sauerkraut which is unbelievably good. the only issue now is my wife wants to let the Costco membership expire and switchover to Sam's Club instead of going to both warehouses. not sure if we will do that however very disappointed if we do switch over. To Sam's customers they do make a good lunch and stand behind condiments for their product that is served.
-
October 2022 by Oswaldo H.
Do you want a very bad experience? Go to Costco tire Center in Marshals drive. This place is run by kids who doesn't care about customers. Went last week to check if they carry tires I was looking for, they said it was impossible to install because it was to late. Went back today Saturday Morning 9am, store open at 9:30 am so I was 2nd on line, lady in front was rejected because they don't do rotations on Saturday (that is what employee said) paid for my set of tires and asked for ETA EMPLOYEE SAID "it's gonna take a little time " asked if I have time to do some shopping? "Sure go ahead we call you " went in store, did some shopping, took me some time because I was choosing some reading glasses and system was down, 3 hours pass and went to see status of my truck. TRUCK was in same spot where I parked, went in store to ask what happened and employee said " you gonna have to come at the end of the day because we are too busy" I was 1st Custumer he should've tell me it was gonna take all day, or something at the beginning so I could arrange my time, not 3 hours later. So I do not recommend this tire Center unless you want to waste you day waiting!
-
August 2022 by Kathy
Jacqueline at service desk was so polite and helpful.
-
July 2022 by Susanne K.
I have two go-to Costco locations, the one on Marshall Drive and the one on Blue Valley Parkway, each for different reasons. The one on Marshall Drive is convenient, the people are invariably friendly and helpful. Plus, the checkout lines move fast and they have the self checkout for 15 or less items. When FPO and I need to go to Costco, we try to time it so we're there about an hour before closing ... less crowded that way, and choice parking. Monday through Friday that's 8:30 pm, Saturday and Sunday, it's 6:00 pm. And in the summertime that's totally fine because it feels like the sun doesn't set until 9:00 pm anyway.
-
June 2022 by Rosalee C.
Have purchased eye glasses and the help is top notch.Lenora (sp) is great and very helpful. Young men also.
-
April 2022 by Jo M.
Stopped to get gas and thought, hey I haven't had a hotdog from Costco in a while, so went on and grabbed one. Such a disappointment. The bun was soggy and I asked for another hot dog. They just handed me another bun and wished me luck. The Churro was not cooked all the way through. The tables, drink and condiment area were a mess. Staff was not friendly at all. Needless to say, won't be coming back in her for a hotdog again.
-
February 2022 by Vicki R.
I went to Costco Tire on a Saturday with a flat tire. They got me right in and out in an hour with a new tire and no issues. They even prorated the mileage on the tire to save me $60! Ryne and Jose did a great job in a timely manner with smiles and courteousness. Being a women I feel like it is hard to take care of these things myself but they made it so easy. I felt I was treated fairly. What great service! I highly recommend Costco Tire!
-
January 2022 by Ricky S.
This review is for Costco tire service: After noticing a coupon from Michelin, went to Costco to get their pricing. $602 for 4 tires P235/75R15 - Defender LTX. This price is the cheapest i've found vs Discount Tire & two other retailers. Will update this review once the tires come in (4-5 days) and mounted.
-
November 2020 by Kayla S.
We just had quite the horrible experience at this location and would like to ensure you are aware.We were looking to get a new sound bar. We saw one that appeared very good price. We didn't see any under the display so I asked the employee. He said "we are sold out. it seems to be showing that we have some in the system, but maybe it hasn't caught up because of sales happening so fast." There was another at the end of aisle so we checked that out and it seemed like a good fit so we grabbed one. After checking out we realized it rang up for the wrong price.I went to customer service and this is where it went south. A middle aged women, blonde hair checked the SKU in the system and shared that it was the correct price. I said "no, it was signed at $119, not $149." She continued to banter with me about this and I explained that while it may be ringing up that way but it was no advertised that way. She walked over and as she did, she made sure to make a comment about me pulling my mask down temporarily to explain where it was. (this was completely unnecessary)Upon her return she said that the 2.1 was on sale for $119 but not the 5.1 model. I said if you have all 5.1 models under the sign, that they should honor that price. She kept interrupting me and continued to interruptmy husband as he tried to explain the same thing.I don't believe the customer is always right, but if a store incorrectly signs an item, and places AN ENTIRE pallet of them beneath it, they need to honor that. I have worked in retail for 17 years. That how you take care of people when you make a mistake. I wish I caught her name, but it was 11/27/2020 at roughly 3:30p - blonde hair, blue plaid shirt.
-
December 2019 by Rosie Bosse
Love Costco! Short checkout lines and very helpful staff I just wish there was one in Manhattan, Kansas!
-
October 2019 by Ray Lim
Always well stocked with friendly employees